Caliber - Katy

4.7 (8,762reviews)
95%
25430 Bell Patna Dr,  Katy,  TX  77494

In operation 29 years, 17 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (8,762)

My Experience

The team was quick getting my Bronco in and out.

Likely to Recommend

Very quick and good

Repair Quality

Everyone was very helpful. They got me in and out. Still waiting on the “outterbanks” sticker for Bronco

Customer Service

Great people!!

Returned Clean

My Experience

Everything looks great

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was very helpful and courteous I will recommend them to anyone

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very nice and knowledgeable. Kept me up to date in progress if repairs

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you Rick for everything

My Experience

Muchas gracias por su servicio

My Experience

I am writing to follow up on the recent door installation on my vehicle, as there are a couple of issues that need to be addressed: Excessive Wind Noise: The new door seems to have a noticeable air leak, especially at highway speeds. It feels like either a seal was missed during the installation or there is an alignment issue with the door itself. I need this checked and properly adjusted. Driver-Side Mirror Damage: There is damage to the driver-side mirror. To clarify, this damage did not happen during the original incident; it appears to have occurred when the mirror was removed from the old door and transferred to the new one. I am not sure why this wasn’t resolved prior to pickup. Please let me know when I can bring the vehicle back in to have these issues inspected and corrected.

Likely to Recommend

Repair Quality

Some misalignments of panels. Front passenger door was replaced and now wind noise comes through it. Weather stripping on this door is also loose

Customer Service

Customer service agent was very helpful, courteous, and responsive

My Experience

From the beginning until the end, the whole process went smoothly. I received updates along the way, but I can say that if the timely and great results would not have occurred, then none of it would have meant anything. Thanks for the great experience once again.

My Experience

Excellent job. Thanks

Likely to Recommend

Repair Quality

Thank you for an excellent job. However it was done not on time.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Good

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Rick was very helpful

Likely to Recommend

Repair Quality

They are very professional. They listened to my concerns. Service advisor answered my calls and responded quickly.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great experience

Customer Service

Very friendly

Returned Clean