Caliber - Katy
In operation 29 years, 17 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
from most of the work that was done it seems to be an ok job. but im still waiting for a representative to contact me. that I will contact on monday if I dont hear from after waiting patiently for a week. still needing repairs fixed after pickup is irritating and excuses are even worse.
Customer Service - 2.5/5.0 -
wasnt the worst but wasnt the best. after I paid my deductible making things right seemed of little importance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the repairs. The trunk looked flawless and new. When I opened the trunk, it worked perfectly. I am very happy with the work that was done and the service I received.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Missed one item that needed replaced.
Customer Service - 5.0/5.0 -
Amanda stayed in contact throughout the entire process.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
I might recommend they come to Caliber Collision but would strongly urge them to refuse to work with Vern and be very wary of any information given out by Taylor at the front desk. She's sweet and chock full of misinformation.
Repair Quality - 2.5/5.0 -
Repair work was great! Vern's customer service and customer interaction was horrendously bad however.
Customer Service - 2.0/5.0 -
Vern is not communicative, taciturn and somewhat difficult to deal with.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everybody is great. Job well done.
My Experience - 5.0/5.0 -
Please resend survey to [email protected]
My Experience - 5.0/5.0 -
Great job Alvin. My son loves the Jeep! Great early Christmas present. We'll keep her till she's a classic. Will Schmidt