Caliber - Katy
In operation 29 years, 17 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service! Kept me informed. Finished repairs early!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied! Kept me informed & handled my rental return too. Highly recommend them!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I don’t have enough space here to say how much I appreciate the friendly service and the Great Teamwork your employees have. Scott, Val and the cashier and the guy that installed my glass and with his help was able to get my car back to me when promised. I’m a very happy customer! Great staff working at this Great Company. I had the honor of meeting all of these employees. Thank You!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Had the most pleasant experience with Caliber and my agent Scott. Very responsive and provided up to date information. Definitely would recommend.
My Experience - 5.0/5.0 -
Scott did a good job, will check more thoroughly in the morning as I had an emergency.sorry could not respond earlier
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10plus for Scott - he did an excellent job as well as listened to my issues and was very pleased with the job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Yall kept calling me about my vehicle and bugging me to come get it. So I had to drive three hours from out of town to pick it up. Y’all are okay with not completing it on time but then demand it come be picked up on your time. Also the back end protector still has air bubble. I’ll wait to see if it goes away but I won’t be using yall again after that experience.
Likely to Recommend - 0.5/5.0 -
Never recommending yall
Repair Quality - 1.5/5.0
Customer Service - 0.5/5.0 -
I hated being bugged by your office. I thought it was rude and unprofessional they called me that many times to pick up my vehicle after I told them my plans. Made me drive three hours out of town because they weee bothering me. Never using yall again
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The process was quick and painless. Rick was awesome to have as my Caliber Collision service representative. He kept me informed throughout the repairs and explained everything extremely well. I would highly recommend Caliber Collision to others. I truly appreciate the great service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair quality seems to be very good. Repairs look great and I don't seem to be having any issues with anything that was repaired and/or replaced.
Customer Service - 5.0/5.0 -
Rick was great to work with. He kept me updated on the status of the repairs and was very nice and professional.
Returned Clean
My Experience - 5.0/5.0 -
Scott was so helpful with the communications about my car. I never had to reach out. I was always informed. The lady at the front desk was very kind and helpful.
My Experience - 5.0/5.0 -
Scott is excellent. He kept me up to date on the progress. Very pleased with the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good. Am taking the vehicle to the dealer to complete the calibration for the radar. Hoping good to go after that.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service from Scott
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs were done much faster than expected. The updates during the process were very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was done in a timely manner.
Customer Service - 5.0/5.0 -
Very friendly and prioritized my happiness.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service and communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service and work
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
On the money and always keeping me in the know!!! Kudos