Caliber - Katy
In operation 29 years, 17 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
A wonful job was done on the repair .
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good service
Customer Service - 5.0/5.0 -
Excelent
Returned Clean
My Experience - 5.0/5.0 -
Job well done with the repair on our car. The staff were accommodating and helpful. Thank you for the very good service .
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with th service. I would recommend to anybody
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Once I got through to the local shop. Everything was great.
Customer Service - 5.0/5.0 -
Very responsive. Kept me up on the status of the truck.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service from beginning to end.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality work. A hiccup in obtaining parts but I understand that was the dealer’s mistake. Communication was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rick and his team were awesome. They kept their word and they kept me updated as to how long it would take. I will definitely recommend my friends and family members to go to that particular location and see, Rick.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job on my Toyota. I highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication. It was originally scheduled to be done in 3 weeks. But hey completed in 2 weeks.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome team. Took care of me and my vehicle from the moment I walked in to when I picked it up. Scott stayed in constant contact throughout the process so I wasn’t left wondering what was left to compete.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
Fantastic job!
Likely to Recommend - 4.0/5.0 -
I've used CC a couple times before this repair and was very satisfied. I provided this feedback because I want to continue using your services in case I need it again.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the work that was completed on my vehicle and that the repairs were completed timely. I’m also happy with the communication I received from the tech letting me know about status. However, with all of that being said, after I picked up the car, I noticed that all of the tire valve covers were missing. I went back to the shop I picked up the car from to see if they had any, but the receptionist seemed confused by what I was asking and called the shop and where the repair was completed and they told me they would be sending me the covers. It’s been 2 weeks and I’m still waiting.
Customer Service - 5.0/5.0 -
After picking up the vehicle, the receptionist seemed confused about my missing tire valve covers but the repair technician was responsive even though I’m still waiting to receive them in the mail
Returned Clean
Likely to Recommend - 5.0/5.0 -
Professional, quick and fair
Repair Quality - 5.0/5.0 -
Quickly repaired and communicated the entire time
Customer Service - 5.0/5.0 -
They were available and willing to answer questions
My Experience - 5.0/5.0 -
Rick was great!!! Terrific customer service and incredibly personable.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I would give a 10 , but as a minimum courtesy I’ve expect to receive the vehicle washed
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, fast and professional shop service. Excellent communication on repairs and completion of work/services. I would use them/ bodyshop again, highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service, and fast service. I highly recommend, and will use again if needed.