Caliber - Katy
In operation 29 years, 17 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job on my Toyota. I highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication. It was originally scheduled to be done in 3 weeks. But hey completed in 2 weeks.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome team. Took care of me and my vehicle from the moment I walked in to when I picked it up. Scott stayed in constant contact throughout the process so I wasn’t left wondering what was left to compete.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
Fantastic job!
Likely to Recommend - 4.0/5.0 -
I've used CC a couple times before this repair and was very satisfied. I provided this feedback because I want to continue using your services in case I need it again.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the work that was completed on my vehicle and that the repairs were completed timely. I’m also happy with the communication I received from the tech letting me know about status. However, with all of that being said, after I picked up the car, I noticed that all of the tire valve covers were missing. I went back to the shop I picked up the car from to see if they had any, but the receptionist seemed confused by what I was asking and called the shop and where the repair was completed and they told me they would be sending me the covers. It’s been 2 weeks and I’m still waiting.
Customer Service - 5.0/5.0 -
After picking up the vehicle, the receptionist seemed confused about my missing tire valve covers but the repair technician was responsive even though I’m still waiting to receive them in the mail
Returned Clean
Likely to Recommend - 5.0/5.0 -
Professional, quick and fair
Repair Quality - 5.0/5.0 -
Quickly repaired and communicated the entire time
Customer Service - 5.0/5.0 -
They were available and willing to answer questions
My Experience - 5.0/5.0 -
Rick was great!!! Terrific customer service and incredibly personable.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I would give a 10 , but as a minimum courtesy I’ve expect to receive the vehicle washed
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, fast and professional shop service. Excellent communication on repairs and completion of work/services. I would use them/ bodyshop again, highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service, and fast service. I highly recommend, and will use again if needed.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Finished a day earlier than expected and kept me updated just about daily! Car looked good and gave my baby a car wash! Very professional the team was! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your work was excellent, timely, and Scott was an excellent advisor. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was quick, accurate and professional. Your staff was friendly and helpful. All at all it was a very enjoyable experience
Customer Service - 5.0/5.0 -
Scott did a great job of keeping me informed throughout the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks good as new. Thank you for your hard work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Caliber team did a great job fixing my car, managing my rental, and getting me back on the road!
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended Caliber 2x in the last week. I will definitely recommend Caliber in the future.,
Repair Quality - 5.0/5.0 -
The whole team at Caliber, (from arrival, intake, work progress and completion), provided above par quality service, craftsmanship and informative communications about the progress on my car. Truly, my experiences with Caliber are very positive, and I would not hesitate to recommend their services to anyone.
Customer Service - 5.0/5.0 -
I would not hesitate to recommend Caliber Collision. From the point of arrival, to intake, repair work and completion, all staff I had contact with were polite, informative and very helpful. The repairs in my car were very well done, and in return, it looked as if nothing ever happened. I’m very grateful and pleased with the overall experience.