Caliber - Kirkland

4.8 (1,922reviews)
95%
12350 124th Avenue NE,  Kirkland,  WA  98034

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,922)

My Experience

Great communication every step of the way, super clean and straight repair. Every little detail was taken care of. Top notch service. I Couldn’t be happier.

Likely to Recommend

This place will take care of the most skeptical

Repair Quality

Great communication, prompt, clean, and detailed repairs. Under promised and over delivered . Any anxiety I had was quickly gone the day I dropped off my car . Great to find people to trust and believe in .

Customer Service

The two people I dealt with were great communicators, and knowledgeable.

My Experience

Manny did an amazing job of keeping me up to speed on the timeline, as well as providing suggestions on how to move forward. 10/10 service

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Repair Quality

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My Experience

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Returned Clean

My Experience

Excellent work, great customer service, good progress communication and you detailed my car! You are the best!

Likely to Recommend

Repair Quality

Very kind staff, excellent communication. Excellent service. And they detailed my car!!!!

Customer Service

Returned Clean

My Experience

Manny took care me and my car again, coordinating well with my insurance company to get what is needed to get the car repaired. Thank you!

Likely to Recommend

Repair Quality

Manny took care of me and my car again with excellent service, coordinating with my insurance company with additional findings for repairs. Also, the repair was completed a way ahead of the estimated completion time so truly appreciate the team on the job well done. Thank you so much!!

Customer Service

My Experience

These people do amazing work and have always taken good care of me and my car.

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Repair Quality

Customer Service

Returned Clean

My Experience

Manny the person taken care all the details regards my car was: professional , caring , kind , knowledgeable. He kept me informed regarding the progress of the work on my car . I appreciate very much his help on getting my Toyota Venza in shape . Thank you again . Blanca

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Repair Quality

Great staff and fast quality work

Customer Service

Returned Clean

My Experience

Chris was able to assist me every step of the way and explained what to expect ! The convenience of having Enterprise pick me up and pick the care afterwards was beyond my expectations! The best part was that the repair was extraordinarily excellent and you cleaned and washed the car too! Now that’s service excellence !!!

My Experience

The team at Caliber Collision was great and effective. They communicated well and the work was completed in a timely manner. Would happily return!

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Repair Quality

Great service! Fast service!

Customer Service

Returned Clean

My Experience

Quality was good, staff good, price good. I did have the high voltage battery go critical low (0%) so it had to be charged so I could get it to a charger. To charge it on site I had to bring in a charger and come back a few hours later to pick the car (it had one percent). The charger was on a 110v circuit which is very slow. I think that you should have charging available to prevent damage to the cars (my low voltage battery needs replacing because it ran down because the high voltage battery ran down because the high voltage battery could not charge it. This would also prevent the car from becoming a brick that has to be towed out of a bay to a charging station. Advice to give to owners - bring in cars with at least 75 percent charge and turn off security sentry mode. My car was about 50% and the sentry mode was on. Tesla’s typically loose about a percent about 1-2 percent per day, and up to 2-4 percent with sentry on. Advice for repair team - keep doors closed when you can, and manually turn off interior lights and climate fans. This also drains the batteries. If you can see the console display on, you are draining the battery. As the number of electric vehicles increase these problems will increase.

My Experience

Manny did a really fantastic job on my car and got it done three days before it was originally scheduled! Thanks to everyone at Caliber Collision so much!

My Experience

Excellent and friendly service !

Likely to Recommend

I’d strongly recommend and if I need any other work I’ll be back without hesitation

Repair Quality

Great work and the fantastic customer service !

Customer Service

Returned Clean

My Experience

Great job and done on time!

My Experience

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Repair Quality

Excellent job. Very fast and professional

Customer Service

My Experience

Car looks like new and they got it done ahead of schedule. Very happy with my experience with Caliber.