Caliber - Kirkland
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Every thing was good
Returned Clean
My Experience - 5.0/5.0 -
Really Caliber rocks. You made my car like new. So happy about your work. Thank you very much and GOD bless you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent quality
Customer Service - 5.0/5.0 -
Excellent service. I recommend Caliber for any repairs or car checks. Very good service, everything clean and neat.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well done team C Collision . Fast, reliable and they even cleaning my car. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exterior damage fixed well. The interior has a plastic panel not snapped in all the way but they immediately corrected it
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Y’all were amazing, getting my car repaired with y’all took a lot of stress off my shoulders. I’ve never had such a great level of customer service like this from a auto repair shop before.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I did already.
Repair Quality - 5.0/5.0 -
I am very happy.
Customer Service - 5.0/5.0 -
Very nice job they do.
Returned Clean
My Experience - 5.0/5.0 -
Everything was super easy from beginning to end and any issues or delays we're communicated to us and insurance issues were taken care of right away. We would definitely recommend you again for our car repair needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Repair was accomplished in less than 2 hours. Thanks for cleaning the car!
My Experience - 5.0/5.0 -
Looks as good as new couldnt be more happier!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and timely completion of repair work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was super helpful and my car looked good as new when I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Overall great outcome. My only issue is that when cleaning my vehicle, which was great, you used a cleaner on the inside thatbis very, very strong smelling and the fragrance has lingered for weeks. My wife can’t even ride in the car because it’s so strong and ahe is sensitive to fragrances.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Very bad support
Repair Quality - 0.5/5.0 -
I have had to bring my car back to Caliber Collision in Kirkland three times now, and the experience has been abysmal. After the most recent visit, the paint is already coming off again. When I dropped the car off, the manager was incredibly unfriendly and dishonest. He immediately tried to blame me, suggesting I 'rubbed the spot' to make the paint come off. In the same breath, he admitted the paint shouldn't be failing but then pivoted to making excuses about how 'gaps will never be perfect.' Rather than taking responsibility for their clear incompetence, he repeatedly blamed my insurance company for not using OEM parts. While that may have been true for the initial repair, it is no excuse for the paint failing three times or for the manager's dismissive, defensive attitude. He was clearly trying to deflect blame and get rid of me rather than fixing the vehicle properly.
Customer Service - 0.5/5.0 -
I have had to bring my car back to Caliber Collision in Kirkland three times now, and the experience has been abysmal. After the most recent visit, the paint is already coming off again. When I dropped the car off, the manager was incredibly unfriendly and dishonest. He immediately tried to blame me, suggesting I 'rubbed the spot' to make the paint come off. In the same breath, he admitted the paint shouldn't be failing but then pivoted to making excuses about how 'gaps will never be perfect.' Rather than taking responsibility for their clear incompetence, he repeatedly blamed my insurance company for not using OEM parts. While that may have been true for the initial repair, it is no excuse for the paint failing three times or for the manager's dismissive, defensive attitude. He was clearly trying to deflect blame and get rid of me rather than fixing the vehicle properly.
Returned Clean
My Experience - 5.0/5.0 -
Guys did an awesome job, was quick and the paint was flawless.