Caliber - Knoxville - North

4.8 (2,654reviews)

96%

(865) 281-0777

1106 Callahan Drive, Knoxville, TN 37912

96%

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1106 Callahan Drive
Knoxville, TN 37912

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About Caliber - Knoxville - North

See Photos

1106 Callahan Drive
Knoxville, TN 37912

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,654)

Sort By:
Newest
Rating

2,208 Customers Rated

5 Stars

70.4% Complete

(1868)
4 Stars

7.1% Complete

(188)
3 Stars

1.9% Complete

(51)
2 Stars

2% Complete

(52)
1 Star

0.5% Complete

(13)
< 1 Star

1.4% Complete

(36)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or even better than before. Communication stands out as a key strength, with frequent text and call updates keeping customers informed throughout the process. Timeliness is frequently highlighted, with numerous vehicles completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond are repeatedly commended. Some customers noted occasional communication gaps during delays, and a few reported minor quality issues upon vehicle return, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... was timely and clear. I am very satisfied with the quality of the repair the work was done professionally and exceeded my expectations. One thing that stood ..." Read more

"The quality of the work is top notch. My car looks like new and we couldnt be happier with the results. Although ..." Read more

"Caliber did a fantastic job on my Bronco. Im very happy with the results. Everyone I worked ..." Read more

"Caliber Collision did an exceptional job on our vehicle, does not look like we ever had a wreck."

"Estimator has tried his best to fix it, but its not"

"I was very happy with all my updates and my car was completed a day ahead of schedule. Glad to have my SUV back and looks great."

"Every part of the process was professional and timely. I appreciated the almost daily texts providing the ..." Read more

"Callahan team finished my repair a head of schedule and went above and beyond to have completed by closing on a Friday. Even stayed ..." Read more

"Date kept being pushed out. Car was delivered incomplete and has a problem with camera sensor that didn't ..." Read more

"Ready a whole week before expectedpromised."

"Constant & consistent communication throughout the entire process - this was our 2nd visit to this shop from a previous ..." Read more

"... very professional but there were also very thorough they kept me in the loop letting me know the progress when my vehicle was getting repaired so normally ..." Read more

"Good work, but there was a lag in communications when it took longer than expected - I received updates regularly that the vehicle would ..." Read more

"The staff is friendly. The communication to me and internally was less than desirable. It took more than 2 weeks to get my vehicle back ..." Read more

"... Collision was 1010 not only when it came to service and keeping me updated with text messages, but in their goal of getting everything just right. Ill never take ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... was timely and clear. I am very satisfied with the quality of the repair the work was done professionally and exceeded my expectations. One thing that stood ..." Read more

"The quality of the work is top notch. My car looks like new and we couldnt be happier with the results. Although ..." Read more

"Caliber did a fantastic job on my Bronco. Im very happy with the results. Everyone I worked ..." Read more

"Caliber Collision did an exceptional job on our vehicle, does not look like we ever had a wreck."

"Estimator has tried his best to fix it, but its not"

"I was very happy with all my updates and my car was completed a day ahead of schedule. Glad to have my SUV back and looks great."

"Every part of the process was professional and timely. I appreciated the almost daily texts providing the ..." Read more

"Callahan team finished my repair a head of schedule and went above and beyond to have completed by closing on a Friday. Even stayed ..." Read more

"Date kept being pushed out. Car was delivered incomplete and has a problem with camera sensor that didn't ..." Read more

"Ready a whole week before expectedpromised."

"Constant & consistent communication throughout the entire process - this was our 2nd visit to this shop from a previous ..." Read more

"... very professional but there were also very thorough they kept me in the loop letting me know the progress when my vehicle was getting repaired so normally ..." Read more

"Good work, but there was a lag in communications when it took longer than expected - I received updates regularly that the vehicle would ..." Read more

"The staff is friendly. The communication to me and internally was less than desirable. It took more than 2 weeks to get my vehicle back ..." Read more

"... Collision was 1010 not only when it came to service and keeping me updated with text messages, but in their goal of getting everything just right. Ill never take ..." Read more

Christopher (Lexus owner) reviewed 8/31/26

Best customer service

Great customer service

The staff is outstanding

Carroll (Scion owner) reviewed 8/31/26

A great experience - everyone was so professional and friendly. Our car looks awesome. If we need more work done regarding our vehicle, we will definitely go back. Highly recommend!

If need be, will go back to them.

Caliber Collision - a great, professional company, easy to work with, and the an excellent job on our car.

Brie and Jason were very helpful.

Elbert (Lincoln owner) reviewed 8/28/26

Perfection!

Susan (Nissan owner) reviewed 8/27/26

Amazing service and I couldn’t be any more pleased with the outcome! I would definitely recommend. Also, they communicated every step of the way and that was really appreciated.

Zachary (Toyota owner) reviewed 8/27/26

Whoever repaired the car did a great job!

Andrea (Nissan owner) reviewed 8/26/26

Patti (Honda owner) reviewed 8/26/26

Prompt and courteous!

John (Toyota owner) reviewed 8/24/26

Everything was extremely professional. Loved getting the text updates from Tim. Would definitely use this company again for body work repair.

Everyone was great. Tim was very helpful. Really enjoyed the text message updates and online timeline.

Everything was great, no complaints

Lana (Nissan owner) reviewed 8/24/26

Tim is very informative along the way, and he provided the absolute best customer experience.

Tim was awesome!

Patricia (Lexus owner) reviewed 8/21/26

From start to finish, Tim took great care of of me. This is the second time I’ve used Caliber and would use you again if I ever need body repair done. Thank you Tim, for keeping me up to date each step of the way. Great job!

Shamiyeh (Honda owner) reviewed 8/20/26

Kept in constant contact about the status of my repair . Made sure everything was perfect all the way down to the rims that were damaged ! I didn’t even expect that . Great customer service and work !

Ryan (Subaru owner) reviewed 8/20/26

Sonya (Honda owner) reviewed 8/20/26

Kept me updated about the process and was very kind! Showed me pictures of the process and made me feel comfortable throughout the entire process!

Evan (Hyundai owner) reviewed 8/20/26

Excellent work, looks great and car was returned with both exterior and interior cleaned.

Jill (Toyota owner) reviewed 8/19/26

Top notch! Professional kind and personal.

Brittany (Subaru owner) reviewed 8/19/26

Anna (Honda owner) reviewed 8/17/26

Keith (Ford owner) reviewed 8/17/26

Roderick (Volkswagen owner) reviewed 8/17/26

They do solid work

They executed the repair perfect my bumper looks great!

Steady updates throughout the process

Malinda (Volkswagen owner) reviewed 8/13/26

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Caliber - Knoxville - North

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Knoxville - North

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,654)

2,208 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -