Caliber - Laguna Beach
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent repair work. Very competent and courteous crew. Very professional. Pam Horowitz
Likely to Recommend - 5.0/5.0 -
No hesitation to give a two thumbs up recommendation.
Repair Quality - 5.0/5.0 -
Excellent company. Very competent, professional, and courteous. Great customer service. PH
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ernie and the girl at the front desk were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ernesto was so solid
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I cannot say enough good things about the staff. They were knowledgeable, courteous, and very very accommodating. My car was finished on a Friday and I wasn’t sure that I would get there before 5 o’clock. They told me “that’s all right Gary if you’re a bit late will wait for you.” that’s the type of accommodation that you just don’t hear these days. They are above and beyond
Customer Service - 5.0/5.0 -
I cannot say enough good things about the staff. They were knowledgeable, courteous, and very very accommodating. My car was finished on a Friday and I wasn’t sure that I would get there before 5 o’clock. They told me “that’s all right Gary if you’re a bit late will wait for you.” that’s the type of accommodation that you just don’t hear these days. They are above and beyond
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Clear communication, fast turnaround, great experience
Customer Service - 5.0/5.0 -
Great communication by text and phone call. Very responsive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cynthia and your team were amazing…we had a maintenance issue unrelated to bodywork and they were able to solve it for us…Cynthia was so helpful and great at keeping us informed through the process…Well done all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent shop. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent shop, excellent customer service and care.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Please thank your team for their professionalism and for delivering what they promised ahead of schedule!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent result
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Although it took a tad longer than estimated I’m completely happy with the attention to detail and the quality of the work. Worth the extra day. Nis job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Without reservation
Repair Quality - 5.0/5.0 -
They went above and beyond what one could expect especially Ernesto and Cynthia at the desk
Customer Service - 5.0/5.0 -
This site of Caliber Collision in Laguna Beach goes above n beyond with customer service.
My Experience - 5.0/5.0 -
Everyone was friendly and communicative! Repair was done quickly and process was hassle free. Thanks Callie & Ernesto!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body shop was very communicative throughout the entire process. Ernesto helped me and he was great!
Customer Service - 5.0/5.0 -
Again, Ernesto was great and communicated with me throughout the process.