Caliber - Laguna Beach
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Very responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was completed and vehicle was delivered as promised. Easy, fast, nice work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job. Thank you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber is the best! Great customer service and my car looks great. Thank you!
Likely to Recommend - 5.0/5.0 -
I have always had a great experience with Caliber.
Repair Quality - 5.0/5.0 -
Caliber Collision is fantastic. The customer service is great and they had my car fixed early and the car looks great! Thank you, Caliber for a great experience.
Customer Service - 5.0/5.0 -
Caliber Collision is fantastic. The customer service is great and they had my car fixed early and the car looks great! Thank you, Caliber for a great experience.
Returned Clean
My Experience - 5.0/5.0 -
Your team is exceptional. They are thorough, kind, efficient & make you feel special!
Likely to Recommend - 5.0/5.0 -
Always!
Repair Quality - 5.0/5.0 -
Your team in Laguna beach is incredible!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very disapointed to know you did not fix my car properly the last time i brought it in about a year ago. Very satisfied you admitted that and fixed it properly.
Customer Service - 5.0/5.0 -
Your team is very nice and a pleasure to deal with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car came back to me looking great. Once I received confirmation of completion date you kept that promise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Repairs were completed very slowly
Customer Service - 4.0/5.0 -
There could have been more communication of what was going on
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Well handled
Returned Clean
My Experience - 5.0/5.0 -
Thank you! Every step of the process in getting my car repaired was painless and everyone I spoke with were all very kind and helpful. 100% would recommend.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Wonderful customer service! Everyone was so nice and helpful. Great communication. Ernesto was so kind and helpful. He got my car repaired quickly since I had a rental. They brought my car to me and returned my rental! Went beyond my expectations!
My Experience - 0.0/5.0 -
We have a major problem whatever you use to wash my car with has literally destroyed my convertible top. I’m letting you know this. I noticed it this morning. I went to the office. It was closed on Saturday. I’ve taken all kinds of pictures, but I don’t know what we’re gonna do because my convertible top is totally ruined.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I am impressed by the communication and efficiency of Caliber Collision. The car was completed, cleaned and in great condition when picked up. I am happy and pleased with the quality of work.