Caliber - Laguna Niguel

4.8 (5,424reviews)

95%

(949) 582-9133

27762 Camino Capistrano, Laguna Niguel, CA 92677

95%

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27762 Camino Capistrano
Laguna Niguel, CA 92677

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About Caliber - Laguna Niguel

See Photos

27762 Camino Capistrano
Laguna Niguel, CA 92677

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Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (5,424)

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Rating

4,588 Customers Rated

5 Stars

72.6% Complete

(3937)
4 Stars

7.6% Complete

(411)
3 Stars

1.9% Complete

(102)
2 Stars

0.8% Complete

(44)
1 Star

0.4% Complete

(19)
< 1 Star

1.4% Complete

(75)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to an exceptional standard, often leaving vehicles looking brand new with perfect paint matches. Communication was a standout highlight, as customers appreciated frequent and proactive updates throughout the repair process via texts and calls, which provided peace of mind. Timeliness was another strong point, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their feedback, including instances of inconsistent proactive communication requiring them to initiate follow-ups, occasional delays in repair completion, and isolated concerns about incomplete work or parts not being reassembled correctly. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop to friends and family.

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Service Quality

"... excellent auto body Repair that was done to my car… the results were well beyond my expectations… with a truly awesome repair and paint match that ..." Read more

"... Caliber. The staff was kind, courteous, helpful. The work done was superb. I would highly recommend them." Read more

"Exceptional service very friendly courteous I cannot give them more compliments very thankful with the whole experience. Its always ..." Read more

"car was picked up and paint was still damaged . After leaving the car again the paint still looks ..." Read more

"... job from another Caliber collision from years back. My car came back looking brand new and detailed! Great job and on time!" Read more

Service Quality

Service Quality

"... excellent auto body Repair that was done to my car… the results were well beyond my expectations… with a truly awesome repair and paint match that ..." Read more

"... Caliber. The staff was kind, courteous, helpful. The work done was superb. I would highly recommend them." Read more

"Exceptional service very friendly courteous I cannot give them more compliments very thankful with the whole experience. Its always ..." Read more

"car was picked up and paint was still damaged . After leaving the car again the paint still looks ..." Read more

"... job from another Caliber collision from years back. My car came back looking brand new and detailed! Great job and on time!" Read more

Nancy (Toyota owner) reviewed 8/25/26

Excellent customer service

Peter & Marilyn (Hyundai owner) reviewed 8/24/26

Looks like new.

Estimate was 1/2 of what it ended up. Communication as to when parts got ordered were confusing.

Graham (RAM owner) reviewed 8/22/26

Lorynn (Mercedes-Benz owner) reviewed 8/18/26

There’s a mark on my bumper still where the trunk door meets the top of bumper.

Thomas (Mercedes-Benz owner) reviewed 8/17/26

10. All my work will be done here

Excellent team

Excellent

Jeffrey (Volkswagen owner) reviewed 8/17/26

Barbara (Mazda owner) reviewed 8/17/26

Michael (Subaru owner) reviewed 8/17/26

The only thing he mentioned was something about the tape on the bsck bumper. I will check it when I return later this month

I haven't seen the Outback yet,however my friend thst picked it up says it looks okay.

Sandro (Mazda owner) reviewed 8/17/26

Homayoon (Honda owner) reviewed 8/13/26

This is the only place I will take my car. You guys are great.

Linda (Ford owner) reviewed 8/13/26

Robert (Mercedes-Benz owner) reviewed 8/10/26

Paint work could have been more precise in areas.

Karen (Toyota owner) reviewed 8/7/26

Excellent customer service & repair. I can see why u are the preferred partner with USAA insurance. Loved the updates and communication. Sandra was excellent and a pleasure to work with.

Sylvia (Chrysler owner) reviewed 8/5/26

Victor and staff were great with regular updates on status, customer satisfaction and even finished early than expected. Highly recommended to any of my friends or family! Thank you!

Thank you, great work, client satisfaction and team at Laguna Niguel.

Daren (Volkswagen owner) reviewed 8/5/26

Thanks again for your time you are very appreciated and I will send you anyone I know who needs body work your hands down the best

Great job

Very nice

Rita (Honda owner) reviewed 8/4/26

Very professionally❣️

Clean/shiny/and my statue of Saint Peter is still intact stolidly❣️

Frances (Toyota owner) reviewed 8/3/26

Linda (Honda owner) reviewed 7/31/26

Luis (Toyota owner) reviewed 7/30/26

I would Have recommended this repair shop if I would have not encountered the two issues previously described.

The repair itself looks good, however, when I went to go pick up my car, two of the inside panels were not placed. I had to tell the representative and he took the car back to put the panels on. Secondly, my windshield was making wind noise, I noticed the side sealers were not put on correctly. I’m taking my car tomorrow for an inspection to see if they were not placed correctly.

Victor has been very friendly and professional. He apologized for these issues.

Vivian (Toyota owner) reviewed 7/24/26

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view more shops in: Laguna Niguel | 92677

Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Caliber - Laguna Niguel

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Schedule an estimate appointment

About Caliber - Laguna Niguel

Get an AI powered repair cost prediction

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Reviews (5,424)

4,588 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 3.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?