Caliber - Laguna Niguel
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Rob and the team at Caliber were awesome! They made it easy, were knowledgeable, and provided amazing service and communication.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
I appreciated being kept informed on the status of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Took longer than I would have expected but all went well so far I just picked it up today
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Took a bit longer than I hoped
Customer Service - 4.5/5.0 -
Everyone was very pleasant Front desk understaffed it took about 45 minutes to drop the car off the appointment seemed irrelevant Also took about 45 minutes to pick up due to only one person working the front desk and 4 customers were in the shop That said everyone was very friendly
Returned Clean
My Experience - 5.0/5.0 -
Rob and the other people on your team did an incredible job! I received updates regularly and any questions I have were answered quickly and thoroughly. The work is excellent and I have a lifetime guarantee! Excellent experience. I would recommend you guys to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rob and the rest of your staff were awesome. They stayed in touch with me the whole time and got done a day earlier than the estimate. Everyone was very friendly and I would recommend you guys to anyone who needed coalition work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service by the entire team. Great experience from start to finish. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job !
Customer Service - 5.0/5.0
Kept me Informed?
Yes
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Robert Johnson a 3 days sooner a job done. And a good repair and I rental car return 3 days so money saved. Thank You.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great company especially Sandra and Steve They kept me informed all the way And got it to me 2 days early which was great as I had a vacation planned before accident Steve even showed me pictures to show what they were going to fix , a total professional Will recommend to friends and family Thanks again
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Sandra was great - all your staff was helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was completely satisfied with the work Caliber Collision in Laguna Niguel did to make my car look flawless once again. Robert was great the entire time by continuously communicating with me throughout the process. He made sure that my car was as good as new.
Customer Service - 5.0/5.0 -
Once again, Robert was thorough with the process.
My Experience - 5.0/5.0 -
Well done work. Great communication throughout the repair process.