Caliber - Lake Elsinore

4.8 (1,986reviews)
97%
20590 Cereal Street Suite 100,  Lake Elsinore,  CA  92530

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,986)

My Experience

I think everything was handled very well and am completely satisfied! Oscar was great!

Likely to Recommend

Great job

Repair Quality

Great job

Customer Service

Awesome job, professional customer service, daily updates, car was done on the date that was given

Likely to Recommend

Repair Quality

I notice marks on my side of my car that was done with a buffer I’m waiting a few washes to ensure they come off if not I’ll be reaching back to the shop to address the issue

Customer Service

Likely to Recommend

Repair Quality

Great quality work, daily updates, and a quick turnaround.it was a great experience

Customer Service

My Experience

Excellent workmanship and completed very quickly. Very satisfied with personal handling the project start to finish.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great service & communication

Customer Service

My Experience

Oscar and his team did an incredible job from the customer service level to the repairs themselves. My car looks beautiful - better than before the accident! The front desk rep (I feel so bad, I’ve forgotten her name), regardless of how incredibly busy she was, always made us feel welcomed and well taken care of. I’ll happily recommend Caliber to anyone and everyone!

Likely to Recommend

We fully intend to use Caliber again and have already name-dropped them to several people we know.

Repair Quality

My car looks like nothing ever happened!

Customer Service

Everyone from the front desk to our Rep, Oscar were incredible throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had a great experience with caliber from start to finish. They contacted me quickly, got me in right away, the receptionist was friendly and efficient, and Nikki was outstanding! They also got my car fixed in half the time they originally quoted. When I said I needed it at a certain time of day to be able to pick up my kid from school Nikki made it happen. I had a great experience.

My Experience

Mike is hands down the BEST mechanic I’ve ever worked with! I brought my Kia in stressed out and expecting the worst, and Mike completely turned everything around. He was honest, professional, and explained everything in a way that actually made sense. No pressure, no upselling, no guessing — just real skill and great service. My Kia is running smoother than it has in a long time, and you can tell Mike truly takes pride in his work. Fast turnaround, fair pricing, and top-quality repairs. If you need someone you can actually trust with your car, Mike is the one. I’ll never go anywhere else!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Really appreciate how quickly everything was completed and the quality of work. The updates via text and phone calls were greatly appreciated! Thanks to Nikki and the team!

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Repair Quality

Customer Service

My Experience

Oscar was great 👍

Likely to Recommend

Repair Quality

Everyone was very respectful, and they did great work

Customer Service

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Repair Quality

They were great.

Customer Service

It wasn’t the teams fault for the delay, they received damaged parts.

My Experience

Princess was amazing from beginning to end. Cheyenne is also awesome!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Was happy when they called & said it was ready but problem I was in another state, They said fine not a problem just let us know when you are able to pick it up, they washed & vacuumed it out. Awesome People

Likely to Recommend

Repair Quality

They had my car done 4 days earlier than expected but I was in a different state so they held my car till I got home they cleaned & vacuumed it also my car repairs were perfect I'm Very Great full to them & Nikki stayed in contact with me about everything. Thank You Caliber Collision.

Customer Service

They had my car done 4 days earlier than expected but I was in a different state so they held my car till I got home they cleaned & vacuumed it also my car repairs were perfect I'm Very Great full to them & Nikki stayed in contact with me about everything. Thank You Caliber Collision.

My Experience

I just want to take the time & appreciate the caliber collision team! For making it possible to get my kia fixed with all the repairs & always communicating with me what was getting done on my car & they worked pretty quick once again thank you so much 😊 So thankful to have my brand new Kia again