Caliber - Lake Elsinore
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Every aspect of the transaction was easy
Repair Quality - 5.0/5.0 -
This choice could not have been any better, and the transaction any easier. Interacting with Oscar was enlightening to say the least. He detailed the process of getting my BMW back to it's original look. I was very concerned about the color as its, mineral white. He reassured me that it would be just right. When I saw the finished product I smiled from ear to ear, My car looks perfect I am very satisfied with the end result. I would recommend Caliber Collision to everyone I know. The insurance claim was also a very easy process, they handled all the paperwork. They were also kind enough to give me a ride home. The young man that drove me home named Adam was very polite, courteous and respectful. May Caliber Collison know that these gentlemen are a definate asset to this business.
Customer Service - 5.0/5.0 -
Pleasant. Easy to speak to.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Only painted one door not complet extremly unprofessional
Customer Service - 1.5/5.0 -
It was 3 months of waiting for them to say that they have the parts then they said the parts are not the right ones
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole experience from start to finish was seamless. Princess was very professional and courteous to my needs.
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience from start to finish. My service advisor Princess was friendly, patient, and very helpful. Princess made the process easy and stress-free and kept me updated throughout.
My Experience - 5.0/5.0 -
Amazing customer service! Princess went above and beyond to make sure we were satisfied with her and the work done on my car.
My Experience - 5.0/5.0 -
Ive never had such a easy great experience from walking through the wrong way through the shop to the lady in the front desk to Oscar everything went smoothly... quick....and the job itself is very good. Highly recommend this shop. I will for sure come here if I need anything more.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always kept me updated and spoke kindly and positively
Returned Clean
My Experience - 5.0/5.0 -
Thank you! You guys exceeded our expectations. You will be highly recommended on our part with any friends and family.
My Experience - 5.0/5.0 -
Service advisor NIKKI and the whole team were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like all the updates you guys gave. As well as how fast you guys got my car done. I would definitely recommend and go back. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the service. All the staff are very friendly and helpful.
Customer Service - 5.0/5.0 -
Good customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was excellent. Repairs were done quickly.
Customer Service - 5.0/5.0 -
Great comms
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was super helpful. I appreciated all the updates provided throughout the process of the repairs, especially around the holidays. Everyone was great and patient while trying to get insurance on the phone.
Customer Service - 5.0/5.0 -
Everyone was super helpful. I appreciated all the updates provided throughout the process of the repairs, especially around the holidays. Everyone was great and patient while trying to get insurance on the phone.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
A lot of miscommunication with scheduling. My cream colored Interior material is dirty from installation of windshield.