Caliber - Lakewood Wa

4.8 (2,957reviews)
96%
12424 Pacific Hwy. SW,  Lakewood,  WA  98499

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,957)

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Repair Quality

Customer Service

My Experience

My Experience

Excellent communication! I could respond if I wanted to. Service was professional and efficient and friendly.Thank you!

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My Experience

The car looks very good.

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Friendly staff, quality work, good communication

Repair Quality

Kept me informed, did excellent work

Customer Service

Friendly and informative.

Likely to Recommend

Repair Quality

From drop off to pick up I was impressed with the service I received. All work was done to perfection and in a timely manner. Thank you to Chris for my daily updates on the progression of the work! I truly appreciated them! I will, definitely, recommend Lakewood Caliber to family and friends! Thank you Team Caluber!

Customer Service

Returned Clean

My Experience

Caliber should have coordinated better with USAA in handling the insurance payment to avoid unnecessary inconvenience to customers.

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My Experience

Outstanding Service as always.

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Repair Quality

Customer Service

Outstanding as always.super service

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My Experience

Thank you for. Keeping me updated with car. Everyone supported and professional. Always enjoyed how everything went with taken care of the care. Thank. You again. I would recommend anyone that every. Need. Service.

My Experience

good job

My Experience

Love the car looks so great i’m very happy with the outcome and very happy with Chris he did an amazing job! would recommend 10/10

Likely to Recommend

I actually have already recommended it to multiple of my friends and associates just because i know they will do there job right and it will look great.

Repair Quality

I am very satisfied with the outcome of my vehicle i think they did a really great job and it looks brand new and they got the paint perfect would recommend. I think Chris did an amazing job.

Customer Service

Very friendly people even at the front desk was able to walk me through everything i need and they were not rude or difficult at all.

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Likely to Recommend

Thank you

Repair Quality

They did a great job in my Nissan armada Very professional front the beginning

Customer Service

They did a great job from the beginning Very professional, thank you

Returned Clean

My Experience

Absolutely terrible experience, my truck went to two different Caliber Collision just for them to say everything on my truck is fine and easy to fix but they can't do any aftermarket work. My truck had a bunch of aftermarket, so long story short my truck needed to go somewhere else after more than 2 weeks wait.

Likely to Recommend

Repair Quality

Terrible repair shop, won't work with the customer at all to fix a vehicle with aftermarket parts

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My Experience

Back order parts

My Experience

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My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repairs on my car were completed earlier than expected. Everything looked real good on the affected areas. This is the 2nd time Caliber has worked on my car, and I have been very happy both times.

Likely to Recommend

This Is The Second Time I'd Worked With This Shop. I Am Very Happy With Them!

Repair Quality

The Car Got Completed Earler Than Originally Stated! Repairs Looked Great!

Customer Service

Very Nice And Accommodating And Helpful! The Office Manager Even Arranged For A Rental Car.

Returned Clean