Caliber - Liberty Hill

4.8 (1,137reviews)
96%
12372 W State Hwy 29,  Liberty Hill,  TX  78642

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,137)

Likely to Recommend

Repair Quality

Very good

Customer Service

Likely to Recommend

Repair Quality

We’ve used Caliber twice this year. Both times was very professional process. Kept us informed on progress, setbacks, etc.. Will Reagan if needed

Customer Service

Returned Clean

My Experience

Very happy with my repair. Quality work and communication was excellent with Michael (Caliber Liberty Hill) and myself.

Likely to Recommend

Repair Quality

Customer Service

Excellent

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

One piece of the car was not replaced it still had scratches on it. They said they would order the piece and call me back.

Likely to Recommend

Repair Quality

It is still not completely repaired

Customer Service

It was great until I picked up my cqt and it wasn't done. They said they would get back to me they haven't yet

Returned Clean

Likely to Recommend

I was made to believe my vehicle would be repaired to pre accident condition. Receiving a vehicle with active engine alarms does not fit that definition. I gave the shop multiple chances to fix and was finally and uncermoniously told to just take it to the dealership. Now I have to take a vehicle that I have no idea if its safe to drive to a dealership an hour away and wait even longer.

Repair Quality

Truck still has an active alarm. Resolution was to clear it and see if it came back. It did (twice) and now I'm being told to take it to the dealership. This was not the service I was promised.

Customer Service

Updates were consistent, but my issues are not resolved.

Returned Clean

My Experience

Caliber collision is always done a good job on the vehicles that I’ll bring in. They are very professional and always have a smile on the face will make you welcome.

Likely to Recommend

I’ve been very satisfied with the results of both times I had you work on my vehicle. Your attention to detail and your expertise is to be commended. I’ll never hesitate to recommend Caliber Collision to anyone who needs some bodywork done

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team at Caliber did an excellent job restoring my vehicle to its pre-accident condition. They were thoughtful and considerate throughout the entire process, and I truly appreciated their patience while I navigated some insurance challenges. Thank you for everything!

Likely to Recommend

We even plan to bring another vehicle in for minor fixes.

Repair Quality

Team addressed all concerns with the vehicle.

Customer Service

The team was patient with me and the entire insurance process.

My Experience

I have to say Michael was very supportive and professional. They had trouble finding a mirror and he went above and beyond to make it happen. He was in every way the definition of customer service. Job very well done.

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Repair Quality

Customer Service

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Repair Quality

Great workmanship

Customer Service

Michelle and Victor were wonderful to work with

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Repair Quality

Customer Service

Returned Clean

My Experience

It was a pleasure working with Michael Tyner & Michelle at the Liberty Hill Caliber Collision. They were very professional in their service.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Saeid was very friendly and communicated our repair status regularly. Very fast turn around, thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Yall did a great job and got our car back to us quickly. They kept us informed every step of the way.

Customer Service

Very polite and nice.

Returned Clean

My Experience

I am excited to share my experience at Caliber Collision in Liberty Hill because it was amazing! First of all, they gave me great information about what the possible outcomes of my situation could be (broken sunroof glass). The person I worked with, Michael, was extremely informative and professional. He worked with me to get my car in as soon as possible and schedule the repair during a time that worked with my schedule. Though he thought it would be a two-day job, it turned out that they were able to complete the job early. In addition, it cost less than they anticipated in the beginning. And that's not all! When I came to pick up my car, I found out that they washed it and even cleaned the inside. Talk about above and beyond the call of duty. I am glad I found Caliber Collision and grateful for the repair they did for me. They were professional, informative, flexible, efficient, and affordable.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean