Caliber - Madison - Atlas Ave

4.5 (453reviews)
87%
701 Atlas Ave,  Madison,  WI  53714

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (453)

My Experience

Job well done. They kept me posted on where they were at was repairs extremely friendly helpful and stand by their work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Caliber was extremely communicative, efficient and considerate. I felt like I could trust the team to keep me in the loop and work in a timely manner. Overall, a great experience

Customer Service

Returned Clean

My Experience

Great service. Repair is perfect

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication throughout the work process and a thorough job done!

Likely to Recommend

Repair Quality

Timely and communicative!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Always so kind

Customer Service

Returned Clean

Likely to Recommend

I would recommend, yes.

Repair Quality

Excellent work and great communication.

Customer Service

Returned Clean

My Experience

Customer service is very good, but the paint repair is different from the original car. I will take the car back for warranty.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks new again. I was happily surprised to see you detailed the inside. And you did an awesome job at that. Appreciate your communication throughout the time you had the car. If the need arises I will be back. Dave

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Check engine light came on 10 mins after leaving. Flashes over and over. Additionally, with no knowledge or notice apparently the passenger side door trim wasn’t approved to be replaced by the insurance!?!? Definitely was there pre deer strike! Not ideal to see for the first time this issue existed when I flew out to pick the vehicle up. I water 10 hours and about $500 on this… caliber has had this car two months.

Likely to Recommend

Repair Quality

Worst experience ever

Customer Service

Brian and Kennedy listened to my concerns, engine issue after replacement, and passenger side door trim missing… after I flew in to pick up my vehicle. They helped shuttle me to a rental company so I could drive back home. They helped with the issue I wish the issues had been addressed in the first place.

Returned Clean

Likely to Recommend

Repair Quality

Excellent service very professional thank you

Customer Service

Excellent

Returned Clean

My Experience

They were great keeping me updated regarding the repair process and had it back to me before the estimated time. Three days earlier than promised. Thanks!

My Experience

My car got hit pretty badly by a deer and my car was in rough shape and this place made my car look like it never got touched the deer at all! And I loved that they kept me updated multiple times a week! 10/10

Likely to Recommend

Repair Quality

Customer Service

Was kept informed on a regular basis regarding needed parts, delivery and timeline for completion. Excellent customer service all around

Returned Clean

Likely to Recommend

Repair Quality

Thank you very much 🙂

Customer Service

Very friendly

Returned Clean