Caliber - Madison - Atlas Ave
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
My car is still undrivable
Repair Quality - 0.5/5.0 -
My car is completely undrivable and the repairs that actually needed done, were not. I was forced to drive an unsafe vehicle off their lot against my better judgement and risked my life and others because of it
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Didn't replace the skid plate. Left aftermarket parts out of box in the back. Throttle response controller was left unplugged laying on center console.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so nice and great to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Location said they called yet I received no notification on my phone that I had missed any phone calls.
Returned Clean
My Experience - 0.0/5.0 -
It took too long to get my vehicle back. I spent $795 on a rental car. I was told 5 different dates as to when my vehicle would be ready. Got my hopes up everytime to be let down. I am now 2 car payments behind due to the repairs taking as long as they did. The last part ordered which was the tie bar..I feel like that should've been ordered in the first place. You replaced everything else in the front but that making the repairs take even longer. Overall I am happy with how my car looks and drives..but financially the repairs taking so long has been a strain.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Clean work and very timely
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff and very efficient. After hitting a deer it only costed $1900
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated all the feedback and updates on a regular basis letting me know the status of my vehicle. Staff was very friendly and helpful. Great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Sonar system isn’t working
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jackie was great to work with! Very kind and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Amazing work and service. 5 stars!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality. Perfect paint job by Brad.
Customer Service - 5.0/5.0 -
Perfect customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I cant tell I hit a deer and it was done ahead of schedule
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Even though Progressive is giving me the runaround my experience with Caliber was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like thatbthey provided updates on my car. I was never left in the dark. They have prompt and friendly service.