Caliber - Madison - Atlas Ave
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Office manager is fantastic, good communication from team, car was cleaned
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was professional and friendly. I was notified twice a week as to the process of the repair. Would highly reccommend.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, friendly staff and quick turn around time. Thank You!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very pleased with the repair work done on my car. You can't even see where the damage was! The staff were very friendly and professional, and they went above and beyond with their customer service. I will recommend CALIBER COLLISION to anyone with body shop needs. They always keep you updated during the process. Thank you for all you do. Great work!
Likely to Recommend - 2.0/5.0 -
I never recommend anything to anybody. I just tell them my experience to all my friends and colleagues. And they can decide if they want your service or not.
Repair Quality - 5.0/5.0 -
So far my car looks good.
Customer Service - 5.0/5.0 -
Jacky always nice and very attentive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber kept me informed and finished up the repair a week early. Only good surprises.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciated all the consistent communication and updates. Great staff, friendly and kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great. My car has a tricky paint job and they did a great job and matching the colors.
Customer Service - 5.0/5.0 -
I was really impressed of how they kept me informed about what state my car was in how far they were in completing it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Just forgot to reattach turn signal but otherwise great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me posted regularly about the progress of my car repairs, which I appreciated. The team made a solid effort to get me back on the road even before a couple of non-essentail parts were delivered, saying I could come back in a couple of days for those small finishing touches. That was great!
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Happy with the repairs but additional costs were added to the quote, such as the post repair scan doubling, without any explanation from the store.
Customer Service - 2.0/5.0 -
Unexplained additional charges added to the quote
Returned Clean
My Experience - 0.0/5.0 -
For some reason the paint on the hubcap wasn’t fixed. Not only did I notice it, but the associate I was working with even pointed out that “ope, we could have fixed the paint on the hubcaps” … everything else was good, but that seems like an oversight.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Why do you keep sending me this? I wasn’t satisfied.
Customer Service - 0.5/5.0 -
You didn’t fix it correctly, you staff was mean and rude, and you keep sending me this survey as if something changed.
Returned Clean
My Experience - 5.0/5.0 -
The team was very helpful and communicated well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the results! Definitely will use this as my go to repair shop!
Customer Service - 5.0/5.0 -
Great and friendly staff
Returned Clean
My Experience - 5.0/5.0 -
Good communication, car looks great!