Caliber - Madison - East Towne
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Awesome experience would recommend this business to everyone! Work looks fantastic and really fast!
My Experience - 5.0/5.0 -
Was very surprised how communication was, I like how they text and not call. My trucked looked amazing after work was completed! Also the staff at the front deck were super friendly! High quality service, hopefully I won’t ever have to come back for that reason again, but definitely recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
The work was great, the length of time that I was without my car was too long, 3 1/2 weeks.
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Communication at the beginning came regularly, but at the end, it was less frequent
Returned Clean
My Experience - 5.0/5.0 -
Quality work even better communication very well done caliber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was super friendly, level of communication was perfect and repair was FAST! Excellent customer service! Five stars!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were super fast. Great communication. And they cleaned my car which was such an amazing surprise!! 10/10!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You did an awesome job. Thank you!
My Experience - 5.0/5.0 -
Amazing experience! Ashley was awesome with communicating and keeping me in the loop. The truck looks brand new and was finished in just 2 weeks. Extremely impressed and will recommend going forward.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall, I was very pleased with how I was treated and I was very impressed with the quality of the results.
Customer Service - 5.0/5.0 -
Overall, I was very pleased with the service at Caliber. I appreciated how Juan kept me informed of the progress on the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent front desk service team! Courteous, competent and knowledgeable!I was kept up to date with the progress of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service, communication and timeliness were all done well!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and quick repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great service and communication. A pleasure to work with.
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with communication, execution and delivery.
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
My Experience - 5.0/5.0 -
Good communication with regular updates on cars progress.
My Experience - 5.0/5.0 -
Dan was kind, professional and kept me updated on the repairs process.
My Experience - 5.0/5.0 -
I'm extremely happy when the repair is done to my vehicle. Communication was fantastic.I could not be happier.Thank you very much.