Caliber - Madison - East Towne
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
I appreciated that they also vacuumed out the car.
Customer Service - 4.5/5.0 -
Appreciated the text updates. Maybe a little pushy at the beginning. Could have explained options a little better. It was nice that there was a rental car available but I didnt want one and they assumed I did
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent workmanship, communication from staff outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service 👍
Customer Service - 5.0/5.0 -
Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job all around. Staff always responsive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work on time. Amber and Ashley are very good.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You all are wonderful at what you do. Thank you so much, Alison
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best around.
Repair Quality - 5.0/5.0 -
Constant communication. The vehicle was ready for pickup much earlier than expected. It also has the repairs done perfectly.
Customer Service - 5.0/5.0 -
Constant communication was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and great results
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dan was great to work with. No one wants to be in a car accident but he brought positivity to the overall experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dan was great to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle was repaired well before the initial estimate, which is an added bonus. I thought the repair service overall was great.
Customer Service - 5.0/5.0 -
Almost daily texts about the status of my vehicle were very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great & work was finished early. Loved the text message updates!
Customer Service - 5.0/5.0 -
Both Juan and Amber were fantastic!
Returned Clean
My Experience - 5.0/5.0 -
Completed faster than I expected, thanks you.
My Experience - 5.0/5.0 -
Understanding. Going above and beyond to understand situations I experienced. Being transparent about delays, and making it easy helped calm my heart. Thank you Juan for the work you do. Your calm demeanor suits you well in this role, and may it continue to benefit you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
there was a delay in ordering the product from manufacturer, but the communication from Caliber helped calm my nerves. The car looks better than before and I still have my sanity.
Customer Service - 5.0/5.0 -
communication from Caliber Collision was proficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Juan was great to work with
Customer Service - 5.0/5.0 -
I liked working with Juan he was very good at keeping us updated