Caliber - Madison - East Towne
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you very much for your courteous and quick repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
People answered all my questions well.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone there was amazing and made this stressful time, incredibly easy! This was my first time dealing with this type of repair and Juan did such an excellent job keeping me informed, proving and exceeding expectations. My car looks brand new and I'm so grateful! Thank you so much for everything!
My Experience - 5.0/5.0 -
The personnel at Caliber Collision is fabulous! Everyone is welcoming, patient and positive. I’ve always had great, quality work and service at Caliber Collision. Thank you, Juan, and all the people that helped make this a positive result of a bad experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’ve always had great service at Caliber Colllision. Everyone is very friendly and helpful. Repairs are done in a professional and timely manner and they provide the customer with frequent updates on the progress of the repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every part of whole experience was great, repair looks like new.
Customer Service - 5.0/5.0 -
Timely and helpful
Likely to Recommend - 5.0/5.0 -
I have already spread the word of great customer service and communication to all my friends.
Repair Quality - 4.5/5.0 -
There was great communication but my car is still sounding odd when I go over bumps - that i didn't hear prior to the hit on my car. That is why I couldn't put 10.
Customer Service - 5.0/5.0 -
I was very impressed with the communication on day to day bases and that they were texts.
Returned Clean
Likely to Recommend - 5.0/5.0 -
If any of my friends ever go through a similar situation, I would 100% recommend without hesitation.
Repair Quality - 5.0/5.0 -
I had an amazing experience with this body shop. The repair was done very quickly and with excellent quality. Initially, they gave me an estimated completion date of January 31, but my car was ready as early as January 7, which was a very pleasant surprise. The team was professional, efficient, and easy to communicate with. Everything was handled smoothly, and the final result was perfect. I’m extremely satisfied with their work and overall service. Highly recommend this body shop to anyone looking for fast, reliable, and high-quality repairs!
Customer Service - 5.0/5.0 -
The team was professional, efficient, and easy to communicate with. Everything was handled smoothly, and the final result was perfect. I’m extremely satisfied with their work and overall service.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Wouldn't do otherwise
Repair Quality - 5.0/5.0 -
I was treated very well had things explained in detail and my work was done in a timely fashion even over the Christmas and new year holidays. Car returned repaired and cleaned
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was completed on schedule and my car looks great. The team was friendly, communicative, and made the whole process easy.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extra service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new! The work done was amazing! The updates were great and helped out.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Was overall pleased with the whole process.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was great and they had my car done in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I thought they did a really good job overall but there were body clips missing (were present when dropped off) and one of my side marker bulbs was never re-in stalled and missing. Also, took a little longer than expected.
Customer Service - 5.0/5.0 -
The people were all friendly and great to work with.