Caliber - Madison - East Towne

4.8 (3,753reviews)
97%
3602 Cross Hill Drive,  Madison,  WI  53718

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (3,753)

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My Experience

I was very impressed by the professionalism shown by everyone that I dealt with! The connection with enterprise made everything so much easier than what I’ve had in the past. Not needing to drive to enterprise was super nice! I felt informed the entire time and felt the final repair looked like new. I was most impressed by the little things such as the manager pulling my car up as I finished the final paperwork. Great job by everyone!

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Wow, after running a five-star B&B for a couple yearsI thought I knew everything about great customer service. However, these guys taught me a thing or two! Awesome work all around.

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There was one problem when I called back. Vanessa answered the phone. She kept putting me on hold over and over again. I got the impression she was busy doing something not related to work. Eventually she transferred me to Debbie who was great.

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My Experience

Calibers service and customer service is above supreme. I was kept informed every step of the way and was so pleased with the craftsman ship. As a bonus the clean my car so well. Thank you so much for making a stressful situation so relaxing.

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My Experience

I am very happy with the work that was done on my Ford. Looks fabulous! It took a week longer than originally thought, but with the amount of work and the unexpected delays in original parts shipping, it was all totally understandable. The communication was outstanding. Thank you all very much!

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