Caliber - Madison - East Towne

4.8 (3,750reviews)
97%
3602 Cross Hill Drive,  Madison,  WI  53718

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (3,750)

My Experience

Beautiful job was done on my car.. it was dropped off clean and they returned it the same way. Very professional and had my car done when they said it would be done. I would definitely recommend Caliber Collision‼️‼️

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Returned Clean

My Experience

Thank you for being friendly, thorough, efficient and quick😀

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Returned Clean

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Returned Clean

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Returned Clean

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Returned Clean

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Returned Clean

My Experience

Everyone involved was very helpful the repair look perfect thank you very much

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Returned Clean

My Experience

The car was definitely detailed before we picked it up. Everyone was very professional and the repairs were done quickly.

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Returned Clean

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Not as many status updates as in prior times we have used them. My husband says the repair is a little different from the original

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Returned Clean

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If they have no other option

Repair Quality

I had to Pay the deductible that was waived, then get a refund

Customer Service

The staff was OK, but not great

Returned Clean

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Returned Clean

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Returned Clean

My Experience

Tom McGuire is a hard working, honest guy trying to return n a business He was very attentive and responsive. However, my contact with Dan who initially looked at my van and checked out with me upon completion was terrible. He chalked my previous poor paint repair work to “Wisconsin winter”. I had to ask 3 times for paperwork on the finished repair as he initially said they don’t give any. Seemed uninterested and did not know what work was done for certain. Should not be working with people. Didn’t return calls or follow through on promises. Deb in the office was nice.

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Returned Clean

Likely to Recommend

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Customer Service

Returned Clean