Caliber - Madison - East Towne
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I appreciated the text message updates, that the car was completed in a timely and thorough manner, and that they also cleaned the interior and my floor mats
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Appreciated the text message updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very timely repair and extremely good communication with updates, timing
My Experience - 5.0/5.0 -
Excellent job with my car and customer service. They made everything seamless with the insurance company. I would definitely recommend them to others and already have. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, excellent communication and coordination with my insurance and rental car. Would recommend to others. Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was extremely satisfied with my recent repair experience at Caliber Collision. The team was polite, professional, and very communicative throughout the entire process. They kept me informed every step of the way, delivered the repairs on time, and made the whole experience stress-free. It’s clear they care about customer service and quality work. Please pass along my appreciation to the team for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very nice and my truck looks great!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They competed the work ahead of the schedule they gave me. And when I had the issues of something left on my door handle they were very quick to respond and get it taken care of. Also, when I went back to get that taken care of it was quickly done and I was on my merry way
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks perfect, colors match exactly. Technicians, well educated, talented. Juan was superb with your companies communication, was updated regularly, no worries that I had to wonder where “we” were in the repair process. I was comfortable throughout the process, knowing Juan had my back. Thank you Caliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Active update and quick reply to questions.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
During the entire time my car was at Caliber I was kept informed about everything that was going on with my car. My car was done about a week before they had estimated it to be. The work done on the vehicle looks great and am happy with the outcome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service and communication was awesome
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have always been totally satisfied with the service and repairs with Caliber.