Caliber - Madison - East Towne
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They competed the work ahead of the schedule they gave me. And when I had the issues of something left on my door handle they were very quick to respond and get it taken care of. Also, when I went back to get that taken care of it was quickly done and I was on my merry way
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks perfect, colors match exactly. Technicians, well educated, talented. Juan was superb with your companies communication, was updated regularly, no worries that I had to wonder where “we” were in the repair process. I was comfortable throughout the process, knowing Juan had my back. Thank you Caliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Active update and quick reply to questions.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
During the entire time my car was at Caliber I was kept informed about everything that was going on with my car. My car was done about a week before they had estimated it to be. The work done on the vehicle looks great and am happy with the outcome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service and communication was awesome
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have always been totally satisfied with the service and repairs with Caliber.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic work!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great people to work with. This is the second time I have used Caliber, the first time I hit a deer and was very happy with the work I received. I needed my vehicle repaired recently and the choice of body shop was easy. Super service from setting up appointment to pickup. They always kept me informed of what was going on. If I need repair service again, the choice will be Caliber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work
Returned Clean
My Experience - 5.0/5.0 -
Cole was fantastic- kept me informed with updates every day and finished earlier than expected. Car is better than ever now
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cole was super chill and nice. Also the whole process was super painless and smooth. I got a rental right away and had nothing to worry about.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very friendly and the whole process went very smoothly. Highly recommended.
Customer Service - 5.0/5.0 -
Cole and everyone were super friendly and helpful.
My Experience - 5.0/5.0 -
Easy scheduling, friendly staff, organized CSR, texts updates, smooth rental, beautiful repair. Thanks guys!