Caliber - Madison - East Towne
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Easy scheduling, friendly staff, organized CSR, texts updates, smooth rental, beautiful repair. Thanks guys!
My Experience - 5.0/5.0 -
Great service from start to finish. Told me what to expect and made it happen. Fixed minor repair and communication was really great.
Likely to Recommend - 5.0/5.0 -
Great service and results, nothing to complain about. Very unusual and much appreciated.
Repair Quality - 5.0/5.0 -
Great service from start to finish. Made the repairs very easy for me.
Customer Service - 5.0/5.0 -
People were friendly and informative. Gave me great advice and made me feel comfortable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very impressed. Great work.
Customer Service - 5.0/5.0 -
Staff are always so friendly and helpful and always patient.
Likely to Recommend - 5.0/5.0 -
I would highly recommend Caliber Collision.
Repair Quality - 5.0/5.0 -
The repair quality was really good!
Customer Service - 5.0/5.0 -
I was updated on the repair progress frequently, which was nice,
Returned Clean
My Experience - 5.0/5.0 -
Unfortunately Ive hit two deer in two different vehicles and both were repaired by Caliber. My experience was nothing less than great both times!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
OUTSTANDING FACILITY!!!!!! I was BLOWN AWAY BY the detail in the work, keeping me informed daily, the professional staff, Cole, the receptionist and the behind the scenes technicians. Truly 20 stars out of 10! Will recommend to EVERYONE. THANK YOU! VR
Likely to Recommend - 5.0/5.0 -
HIGHLY RECOMMEND AND I AM SO PICKY ABOUT MY AUDI!!!
Repair Quality - 5.0/5.0 -
I would give you 50 stars out of 10!!!! I adore my new AUDI and had an incident with the entire lower side - scratched at Starbucks - then a fender bender when it snowed lightly. Geico insisted I go to Calibet EASTSIDE.., I am SOOOOOO Grateful- WOW!!!!! Daily updates, AMAZING ATTENTION TO EVERY DETAIL. The car looks stunning. I wanted to hug EVERYONE- the technician, Codie, and the receptionist. Thank YOU!!! With full confidence I will recommend to EVERYONE
Customer Service - 5.0/5.0 -
SO KIND, professional, did not look sketchy - very clean, polite, professional
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic experience. They completed the work faster than expected and kept me updated on how things were progressing. My car looks good as new. I would highly recommend them.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication. Job looks very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All went well
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything looks good so far. The interior detail was a nice touch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only had it back for a week but all is good so far. Looks good and clean. Did lose a package containing license plate bracket but they are ordering a new one.
Customer Service - 5.0/5.0 -
Updates were frequent and made me aware of any delays.