Caliber - Madison - East Towne

4.8 (3,746reviews)
97%
3602 Cross Hill Drive,  Madison,  WI  53718

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (3,746)

My Experience

Everything looks good so far. The interior detail was a nice touch.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Only had it back for a week but all is good so far. Looks good and clean. Did lose a package containing license plate bracket but they are ordering a new one.

Customer Service

Updates were frequent and made me aware of any delays.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My car looks great and I’m so happy to have it back! Not only does it look great and was completed a week ahead of schedule, but more importantly the communication throughout the entire process was top notch. Thank you!!!!

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Repair Quality

Customer Service

Returned Clean

My Experience

Car took about a week and everything looks great!

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Repair Quality

Customer Service

My Experience

Great service— always keeping us updated on progress and friendly. Easy to get a rental easily and seemed to be pretty quick service compared to estimates.

Likely to Recommend

Repair Quality

Great service. Responsive. Quick.

Customer Service

My Experience

Excellent communication along the way was very much appreciated

Likely to Recommend

Repair Quality

The process was so well organized including the partnership with Enterprise rental car. My rep. communicated very well throughout the process and my vehicle was completed earlier than expected.

Customer Service

My Experience

I like the frequent updates

Likely to Recommend

Repair Quality

Very good service.

Customer Service

Did a great job of keeping me updated

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Customer Service

Returned Clean

My Experience

As always, your work is high quality and customer service is amazing. Thanks so much!

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Everything about the experience was great! First time having to get a car fixed after an accident, everything went super smooth, staff was great, couldn’t be happier with the experience. Will definitely recommend this place to people if they need work done!

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Returned Clean

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No question

Repair Quality

I am completely satisfied with the work done by Caliber. I was pleasantly surprised by the status reports sent to me, keeping me updates on the progress of the repair process.

Customer Service

It was a pleasure working with all of the shop's personnel.

My Experience

I especially appreciated their effort to get the repair done quickly. It looks beautiful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the quick turnaround and assistance wirh the car rental service. Thank you!

Likely to Recommend

Repair Quality

I appreciated the quick turnaround and the ease of getting the rental car. Thank you!

Customer Service

Returned Clean