Caliber - Margaret Wallace

4.9 (5,864reviews)
98%
2033 Margaret Wallace Rd,  Matthews,  NC  28105

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,864)

My Experience

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My Experience

Every one I dealt with starting with the receptionist, including the technician Were so kind and accommodating ! It was such a pleasant experience to deal with your exceptional staff! My car looks better than new!!

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My Experience

I appreciated the accurate estimate and quick completion of the repair. The outcome was excellent.

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All in all it was a very good experience

Repair Quality

the experiencewas very good and the repair was excellent except for one thing. The pinstripe is the wrong color. I will call today about that

Customer Service

there was a lot of confusion about who actually was going to help me, they were all very pleasant but up front they seemed to not have enough staff

Likely to Recommend

I have looked for a body shop in the past and am happy with the work done here. I would use Caliber again.

Repair Quality

Overall good experience. I received frequent communication and updates on the progress of my car.

Customer Service

Very satisfied with the continual updates. And Steve (I think his name was) was very helpful

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I was treated extremely well

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Car looks great!

Customer Service

Was told it would be approx 1 wk for repairs. However, it was 2 wks for repair due to add'l work not initially anticipated. Did not receive two updates as promised. Phone calls or text msgs should be returned/sent to provide updates.

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