Caliber - Margaret Wallace

4.9 (5,842reviews)
98%
2033 Margaret Wallace Rd,  Matthews,  NC  28105

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,842)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Isabel was wonderful to work with.

My Experience

The work looks great. Flo was very helpful.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Daisy was super helpful and communicated constantly with me throughout the process. Not having my car was a hassle, but the team at caliber made it less of one, and that was appreciated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional from start to finish! Thank you!

Likely to Recommend

Repair Quality

All went well as planned

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Flo is a great service representative. My car looks great.

My Experience

Daisy and the team did a great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone at the location on Margaret Wallace Rd was so incredibly kind and helpful! Isabel, Pep (Pip? I'm sorry I didn't catch her name entirely) and the other woman that was there truly made this a great experience during such a stressful time! AND my car looks better than ever!

Customer Service

My Experience

Excellent communication with detailed care and attention to customer needs

Likely to Recommend

Repair Quality

Customer Service

My Experience

Flo and team did a great job

My Experience

Everyone was really nice. It was very convenient. It was the less stressful experience I have had in getting my car repaired. I really like how everyone keeps you up to date daily on what's going on with your car. You all are the best!!!!

Likely to Recommend

Have told many friends about the excellant service.

Repair Quality

Customer Service

My Experience

Daisy was extremely professional, knowledgeable and friendly during all communications! She is definitely an asset to your company!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Was quick, communicated effectively throughout the entire process. Worked well w/ my claim agent and was a smooth process.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Isabelle did an INCREDIBLE job and was fantastic. She helped repair my car and kept me updated the entire time. Couldn’t recommend her enough

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Daisy was excellent! She was very professional and informative.