Caliber - Medina

4.9 (2,613reviews)
99%
5060 Lake Road,  Medina,  OH  44256

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,613)

Likely to Recommend

The best experience- 3 times now!

Repair Quality

3rd time using Caliber. Fast, excellent service

Customer Service

Great customer service!

My Experience

I really appreciated being kept up-to-date on the progress of the repairs, and I certainly appreciated the cleanliness of the car when I got it back. Thanks for a job well done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff was so kind and informative, and completed the repairs in a timely manner with accuracy! Overall best experience ever, would return and recommend to friends and family

My Experience

I appreciate that I received received multiple follow up phone calls to let let me know the progress of the repair

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Caliber Collision did a fantastic job getting my Honda back on the road. Nick was super helpful, and Caliber did a fantastic job matching the paint on my car. 10/10 would recommend.

Likely to Recommend

Repair Quality

Customer Service

They were able to get me scheduled for an actual appointment, instead of just an estimate, and everything went fairly quick. Good with communication

Likely to Recommend

I have already given my reccomendation to friends and family, including those in the automotive industry locally.

Repair Quality

Customer Service

The entire team did an awesome job getting my vehicle back on the road. Eric was fantastic and communicative, always on top of giving me updates and check ins. Getting the car back early was an awesome surprise too! Very glad for the work and support they did.

My Experience

Kept us informed. Worked seem to be excellent and it was done before the scheduled finish date.

Likely to Recommend

Repair Quality

Greatly appreciate the car came back clean inside and out!

Customer Service

My Experience

Likely to Recommend

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Customer Service

My Experience

Outstanding customer service they took care of all the details They take pride in their work and did an incredible job on the repairs

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Repair Quality

Customer Service

Good job

My Experience

Any one I encountered in regards to repairing my car was very professional & treated me with the upmost respect. They kept me informed on a daily basis as to how repairs were progressing. I appreciate their professionalism. Thank you!

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Repair Quality

Customer Service

My Experience

Working with Eric was very refreshing. He was very professional and answered all of our questions.

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My Experience

Every time I had to take a car to them they were extremely nice and I love the quality of there work. There fair and just with there pricing. They also keep me upto date about my car. when they were working on it

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Repair Quality

Customer Service

My Experience

My car was completed even before the estimated date, despite the horrible weather conditions we were experiencing. This is my second time using Caliber in Medina and I wouldn’t go anywhere else.

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Returned Clean

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Customer Service

Likely to Recommend

Nick handled things quickly with insurance

Repair Quality

Nick did a great job of taking care of my car. He got it in and done one week early! The communication with him was excellent. The guys in the shop made the car look like new again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was so nice especially Nick

Customer Service