Caliber - Memphis - Covington Pike

4.8 (3,068reviews)
96%
2419 Covington Pike,  Memphis,  TN  38128

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,068)

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My Experience

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Repair Quality

They fixed everything to my liking

Customer Service

Every one was nice and courteous especially Ms Shannon

Returned Clean

My Experience

My Experience

I was able to get my vehicle in right away for an assessment if my damages and a quote for the repairs. From the time I dropped my vehicle off for the repairs, Shannon gave me regular updates of the progress, as well as an estimate of when the vehicle would be ready. To my surprise, my vehicle was ready almost a week earlier than expected. Everyone at Caliber was friendly and professional.

Likely to Recommend

Repair Quality

Caliber got me in quickly to assess my damages and to repair my vehicle. My vehicle was ready a week sooner than established. Shannon was great to work with. She kept me updated on the progress of my repairs.

Customer Service

Everyone at the front desk was friendly and professional. Shannon was thorough and showed great concern for taking care of my vehicle.

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My Experience

I just needed 2 little side brackets for my bumper, Taylor & Carol at caliber were so awesome to deal with, so helpful and kind. Got me exactly what I needed and I was on my way!

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No problem

Repair Quality

Great job and communication

Customer Service

Everyone was on point

Returned Clean

My Experience

Superb service.

My Experience

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poor workmanship and no help in dissolving the issue.

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Great work Very professional Even with snow/ice storm delaying shipments caliber collision still did amazing work and finished the repairs with little to no problems with delays

Customer Service

Very professional Continued to call and provide updates on repairs

Returned Clean

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My Experience

Great Customer service ,Excellent Staff all around

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The car looks brand new! My only problem is that the USB ports aren't working, it wasn't a problem we discussed when starting the repairs but other than that im am very pleased!

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Returned Clean

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My Experience

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Returned Clean

My Experience

I am satisfied!!Thank you!!!

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Very Satisfied

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