Caliber - Memphis - Covington Pike
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Job well done. The staff was extremely kind and welcoming. The whole experience from the first call to picking up my car was very professional and seamless. I recieved periodic updates without having to call which was first class.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The bodywork and paint was done perfectly. Great communication all through the process. Very happy with the whole experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was very helpful and nice . I am satisfied with the results of my vehicle and Shannon she communicate with me keeping me informed on updates about my vehicle job well done.. Caliber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Was very satisfied with customer service, and did not have to wait long for repairs to be done.
My Experience - 5.0/5.0 -
They did a great job. I recommend anyone that needs work they should come to Caliber
Likely to Recommend - 5.0/5.0 -
In a drop of a dime
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Some of the best people in the industry
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision made the entire process easy and convenient by delivering our vehicle back to us when the repairs were complete. The car looked just like new, and we were extremely impressed with the quality of the work. We truly appreciated the excellent customer service and the extra convenience of having our vehicle dropped off to us. Thank you to the entire team for a great experience!
Customer Service - 5.0/5.0 -
Taylor was outstanding throughout the entire repair process. She kept us updated on the status of our vehicle every step of the way and made sure all of the damage was thoroughly documented and addressed when we first brought the car in. She was professional, friendly, and always available to answer our questions. Her communication and attention to detail made a stressful situation much easier, and we truly appreciated all of her help. Thank you, Taylor, for providing such excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job on replacing my mirror! Carol was very knowledgeable and helpful. From desk gentleman was nice and professional.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My Service Rep was extremely helpful and pleasant! She contacted me regularly to keep me abreast of what was happening with my vehicle. In addition when I picked up my vehicle, they detailed my vehicle so nicely; that it looked like I had just drove it off the showroom floor! I am extremely pleased with the service I received from Caliber Collison and I highly recommend them to anyone! Thank you for the impeccable service!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Taylor was very pleasantly and informative to deal with.
My Experience - 5.0/5.0 -
Im very satisfied with the repairs and the excellent customer service. Thanks Shannon for keeping us informed about every step. Also forgot to mention that the whole staff are very friendly .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service from Shannon.