Caliber - Memphis - Mt Moriah

4.7 (5,193reviews)
94%
5680 Mt. Moriah,  Memphis,  TN  38115

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,193)

My Experience

Excellent work my daughter is very happy how her car came out if I have anybody having issues and repairing their cars, I will recommend them to go to y’all. Great work.

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Returned Clean

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Returned Clean

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Repair Quality

I do have some discrepancy about my vehicle traveling from the Centennial Parkway to the Mount Moriah location I had a full tank of gas before dropping it off. There was mud in the passenger seat. I have videos and pictures.

Customer Service

I do have some discrepancies about my vehicle traveling from Centennial Parkway to Mount Mariah. I had a full tank of gas. I have videos of my truck at the time that I picked it up.

Likely to Recommend

This is the second time we used CC and both times were satisfactory

Repair Quality

They did a nice job restoring the back door area.

Customer Service

Jessica did a great job keeping us updated on the status of our repair, despite the fact it got delayed due to the inclement weather we had. She also addressed a concern we had about white paint on the camera bevel when we picked up the car. She's a credit to your organization.

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Returned Clean

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Caliber did a great job replacing my bumper. Breanna and Patricia were great! they were quick even with the fact that we had a snow storm that stopped production!

Customer Service

Returned Clean

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Repair Quality

Due to the snow sap and weather debris over my vehicle I haven't gotten a chance actual see the quality until I wash it, but from a noticeable view it seems to be a good job.

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I really appreciated how frequently they provided updates to me.

My Experience

The job was very well done the people were very polite and got on a job right away, Cameron kept updating me at every step of the way.

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Returned Clean

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My car is still waiting on repairs.

Customer Service

Returned Clean

My Experience

The team at Collision have been great to work with. Cameron has been very professional & keeping me up to date. Awesome individual. Picked up my car today: The side view mirror isn't articulating properly & I side door panel is loose on the door. I've reached out to both State Farm and Cameron. Thank you, Jim

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Repair Quality

Customer service has been great (Cameron). Working with Cameron to get the side view mirror fixed (actuator not working). Overall, good experience

Customer Service

Cameron is great. Forget the girls name who works up front, but she's also been great.

Returned Clean

My Experience

This was the best service I’ve ever had getting car repairs. I was informed daily about my car repair. Service was faster and better. I truly appreciate manager bringing my car to me and returning rental car. This took a lot of stress off of me. Again I truly appreciate everything.

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Repair Quality

Very pleased

Customer Service

My Experience

My experience with Caliber Collision was great. I love that they give you an update on everything that they are doing to you vehicle. The rep Ms. Patricia was very helpful and nice about everything. The overall experience was great and I would recommend y'all service to and and everyone that needs it. Thanks for taking care of my car.

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Yes the service was great

Repair Quality

The service was excellent, the day by day update was great. Patricia was amazing in taken care of my vehicle. I would recommend thei service to everyone

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Returned Clean

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Returned Clean

My Experience

Great service! Great communication no complaints.

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Everyone , especially Patricia, was very nice and kept me in the loop about the progress of the repairs. When the car was ready they delivered it to me! Great service.

Customer Service

My Experience

My vehicle looks great and need to find a way to clone Jessica…

Likely to Recommend

Always, they’ll have to understand that Caliber’s not gonna let it go until it’s right…

Repair Quality

Lines are smooth, reconstruct is very tight and sound

Customer Service

Things were touch and go at times for one reason or another, Jessica kept wrestling - wrong part, car rental extensions, etc.

Returned Clean

My Experience

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