Caliber - Memphis - Mt Moriah

4.7 (5,200reviews)
94%
5680 Mt. Moriah,  Memphis,  TN  38115

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,200)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did excellent job on my front bumper on my 2023 challenger GT ‼️

Customer Service

Customer service was great until I received a call that my car was ready right before closing & whoever they sent to call me wanted to tell me what all she had to handle because someone was out we both like it was my fault

Likely to Recommend

This Caliber location will be suggested to whoever needs repairs.

Repair Quality

Where do I start, the young lady at the desk is so very kind. You feel welcome as soon as you enter the door. Ms. Patricia was my advisor. A sweet spirit that kept me aware of progress of the repairs. To the repair team, the color match is perfect. You guys exceeded my expectations but I know the best shop for repairs is right here.

Customer Service

I’ve stated before how warm and professional the front desk young lady was.

Likely to Recommend

Repair Quality

They completely fixed my car and they did it quickly. Great job!

Customer Service

There were no problems with any part of the customer service experience. Everyone knew what they were doing.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Perfect service and good communication throughout

Customer Service

Returned Clean

My Experience

The staff was very nice, I was being updated with every step they did. I will return and they will always be my 1st option.

Likely to Recommend

Repair Quality

Very good job! Great customer service as well! 1000/10!

Customer Service

Returned Clean

Likely to Recommend

I have recommenced to several friends needing car repairs.

Repair Quality

Excellent service. We have used this company 3 times.

Customer Service

Ms. Patricia is excellent! Her follow up is on point.

Likely to Recommend

Repair Quality

My door won’t shut all the way and I think something is still wrong with the wheel

Customer Service

My Experience

Everything looks good and as far as I can tell everything’s working properly. I appreciate the way Jessica regularly communicated with me throughout the process.

Likely to Recommend

Repair Quality

I did this already I thought. However, Jessica communicated with me a great deal which I appreciated

Customer Service

I appreciated the way. Jessica kept communicating with me about the status of my car.

My Experience

Caliber was amazing! Kelly was so nice and helpful throughout the whole process. I was kept updated constantly. Everything was finished ahead of schedule, even with 2 additional fixes that needed to be done after the fact. When we had to add a replacement on one of the mudguards that got missed in the initial inspection, it was easily handled between caliber and geico and I didn’t have to do anything additional. The customer service was above and beyond!

Likely to Recommend

Absolutely will be recommending and using for future repairs

Repair Quality

Kellie was awesome!! The whole experience was great, and I will definitely be coming back for future needs and recommending them to everyone. The handiwork was great and they worked so quickly and easily with insurance. They even finished sooner than expected.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone at Caliber Collision was nice. Kellie helped me and she was very informative. She explained to me all the steps and kept me updated with everything regarding my car. Her customer service was great! I would recommend this location to anyone who needs repairs. The staff was very welcoming and friendly. When I went to pick up my car everyone was helpful in getting my car and explaining to me the paperwork. Thanks to all the staff at Caliber Collision.

Customer Service

Returned Clean

My Experience

I'm totally satisfied with the work done a big thumbs up to the employees

Likely to Recommend

Repair Quality

The whole experience was an absolute pleasure I'm really satisfied with the way my vehicle was repaired

Customer Service

Returned Clean

My Experience

Did a great job. Thanks again Jessica.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Patricia and her team did a fantastic job!

My Experience

I was very pleased with the repair work that was done on my car. I would highly recommend Caliber Collision to anyone. The staff were very nice to me from beginning to end.

My Experience

Jessica thank you for your great customer service

Likely to Recommend

Great costumer service

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good job!

Customer Service

Good job , nice people!👍

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean