Caliber - Memphis - Mt Moriah
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My truck turned out great and Samantha Brown was truly a blessing to deal with. She kept me informed every step of the way and her professionalism and personality are a great asset to caliber collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Samantha Brown provided the most recent updates & her attitude was very professional
Returned Clean
My Experience - 5.0/5.0 -
I like the service and everything went well the young lady that handle my case kept me updated every day she did a wonderful job I grade her as a+
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tap to enter commentsloom
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very professional and kept me updated as the days went bye
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
The quality of work was great, but customer service was not of high. I called several times and was given different information and was told that someone would contact me. I never received a phone call any of the times I called.
Returned Clean
My Experience - 5.0/5.0 -
A job well done thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all did a great job.
Customer Service - 5.0/5.0 -
Good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was highly satisfied with the work and amount of time it took to repair my 2016 Chevrolet Camaro. I ran into a few concerns during pick up. In my middle console area I kept my father’s ashes in a heart locket, which is very dear to me. I wrapped tissue around the locket, then placed it inside a Louis Vuitton coin pouch. During pick up I noticed it was no longer there. I searched every where in my vehicle for it. My vehicle is very compact and my father’s ashes would’ve only been moved if they were taken out of the middle console. I did sign a waiver form regarding my personal belongings, but when your vehicle has damaged on the outside rear bumper...You won’t think of anyone going into your middle console area. I kept his ashes in my vehicle also because of cultural reasons. My father loved Camaro(s) and always wanted one, so when I had his ashes aside me it was like he’s always with me riding in his dream car. The receptionist Jessica did try her best to help by contacting the other location to see if any employees there has seen it, but of course no one did. Also, they replaced my factory rear camera, keep in mind I was driving my vehicle almost 2 weeks after my wreck, in that time I was using my camera and nothing was wrong with it. I personally felt they did not need to replace my factory camera because the one they have on there has a very zoomed in, I can barely see what’s coming from the left and right of me. It has a blurry view. The estimator from my auto insurance provider did not mention they would be replacing my rear camera either. So I am unsure if that was communicated. I do have hopes of getting my original factory camera placed back. Lastly, I am aware air was added to my tires but my tire pressure was not balanced at all and I know that isn’t their job but I felt I could’ve been in a lot of danger especially with my 2 year son in the vehicle. My front driver tire was on 52, back driver side 22 and my passenger side front and back were on 33! I hope that this review can resolve any of my issues.
My Experience - 5.0/5.0 -
Thank you so much,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was very nice and professional and very efficient in getting my care repaired.
My Experience - 0.0/5.0 -
I came out with more things messed up than walking in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff stayed in touch throughout the process. Stephanie was excellent Quality of work was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent all the way around
Customer Service - 5.0/5.0 -
I was kept informed every step of the way