Caliber - Memphis - Mt Moriah
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Exceptional service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Too much
Likely to Recommend - 0.5/5.0 -
Not even to my worst enemy
Repair Quality - 0.5/5.0 -
Atrocious
Customer Service - 1.5/5.0 -
Nearly non existent
Returned Clean
My Experience - 0.0/5.0 -
I would have appreciated more communication. I did receive some updates but would have liked more. The last time I had a car repaired at this location, it was Abbra Autobody then, I received messages twice a day from the man managing my repair. I think that ONE daily update would be the best communication. It happened that I had to leave town for a family emergency and I actually forgot about the car for several days because there were no updates! Overall, though, I think things went well!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I would have appreciated more updates. Last time I had a vehicle here I received updates twice a day!!. Once a day would have been nice. This took a lot longer than we expected
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0 -
You can still see the Connectors for the back bumper so I don't think it is fully on
Customer Service - 3.5/5.0 -
Constant communication but no real information. Text messages were deceiving in actual completion date. One evening receive a text (from a person) saying it will be done the next afternoon. The next afternoon receive a text (from a bot) saying it wont be done for another two days.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mackenzie was gr⁶.
Returned Clean
My Experience - 5.0/5.0 -
Makenzie was great at keeping me informed through the process. Linda , at the front desk ,is always welcoming . Bryan Parnell did an incredible job, taking care of my vehicle as if it was his own.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mackenzie was vital and keeping me in formed from beginning to end of the process. Linda at the front desk was always so very welcoming as I would come in to ask questions. And Bryan Parnell and his team did an outstanding job of getting my vehicle back to me in the shed in its original shape and form. I appreciate the fact that Brian and his team took ownership in my vehicle as if it were their own truck.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Still waiting for my car to get the remaining repair done.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very happy with the work
Returned Clean
Likely to Recommend - 2.5/5.0 -
Accuracy was an issue put in a part that was spec for make and model ?
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not this one on Mt Moriah in Memphis
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
It was not satisfied with the a customer surface
Returned Clean
My Experience - 5.0/5.0 -
Front desk staff were extremely nice the moment I walked in..I was kept up to date as to what was going on..it was done faster than I thought it would be. When I seen the car after it was finished I couldn't tell it ever happened..I believe the inside was cleaned up it looked great..thanks to the whole crew.
My Experience - 5.0/5.0 -
Very courteous and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lee and the rest of the staff were phenomenal
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The seal don’t seem to be tight. Can still hear wind like if the door was slightly open.