Caliber - Memphis - Mt Moriah
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service. Front desk staff was friendly and professional. Loved the text message updates. Chris was very attentive and did a great job on my vehicle. It was also a wonderful surprise to see that they cleaned my SUV. This was top notch service. I also appreciate the service provided by Geico. They had my rental waiting for me and the sales representative set up my phone to the vehicle and answered all of my questions. Jonah was very patient with all of my questions. Great experience from beginning to end. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The ladies at the front desk were very kind. I had a 7:45 appointment and I wasn't seen until close to 8:15 as the girl who my appointment was with was late. I saw someone else all together.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
OMG!! It was such a pleasant experience. The estimate, rental car & body shop all in one. Love this business model❤️
Likely to Recommend - 5.0/5.0 -
OMG, I have been telling everyone how awesome y’all are!!!!
Repair Quality - 5.0/5.0 -
I hope anyone who hits me in the future has Geico, so I can come back to y’all for my repairs. It was so easy with your employees and rental car all under one roof. Excellent business model!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service and quick turnaround
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication through the process was amazing. Thanks!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service and communication
My Experience - 0.0/5.0 -
The wait was extremely too long, It took almost a month to get my car completed and I was very unhappy with the rental Dodge Caravan I was supplied with. My car was also returned missing the under hood coverings. I’m waiting on an answer.... Where’s my equipment ???
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I picked my car up on Wednesday evening & it was dark so the gentleman did not go over anything with me after he pulled the car out. He only mentioned that the car had a warranty for the repairs . So we looked over the car & where the car needed to be repaired the dent is still there & on the door the dent is there as well. The bumper was only painted. Totally unsatisfying due to the car was brought in on 11/13 & picked up on 11/20. . I need a manager to give me a call about this matter, Disappointed , not Satisfied with the out come with my car @All
My Experience - 0.0/5.0 -
The vehicle was not clean properly and I was not notified when it was ready for pick up. I called to see if it was ready and couldn’t get in touch with anyone at the business after several attempts. I took pictures of the vehicle and will have it cleaned when I return home from the thanksgiving holidays with family. The paint also has a bad spot that I notice. Sincerely Yours David L.McFelt Jr.
My Experience - 5.0/5.0 -
Courteous, Friendly, and Pleasant ... Thank you 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ginger Brown made my experience fast, and I was completely satisfied with the work performed on my car. I would definitely recommend Caliber Collision to someone else.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
After repairs a check engine light came on and the vehicle had to taken back to the shop. A box which houses a filter to the exhaust system was left open and the filter was not placed on correctly causing the sensor to send off the engine light. The mechanic advise me that I could have got the code because the light was not reset but I don’t know.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service, I was kept informed throughout the time my car was there. Everyone was very nice and polite. Definitely will refer others in the future.
My Experience - 5.0/5.0 -
Everything was done in a believable time frame. My car looks awesome, and I am glad I am driving my vehicle again