Caliber - Memphis - Mt Moriah

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

This is my second experience using this location and third repair. They are so responsive, accommodating, and thorough. The entire team from front to back is exceptional!! Thanks for making an annoying, frustrating process easy!!!!! It doesn’t go unnoticed! -Tara Pitsos

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

12/10!! The entire team from the front to the back is always responsive and accommodating!! Repair turnaround faster than anticipated! This is my second time using this location in two years; I asked my adjuster to switch from a competitor to this Caliber and I’m thankful they obliged.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I appreciate the attention to detail.

Likely to Recommend - 2.5/5.0 -

My car repair not yet complete. I should not have received this server until job is done. Waiting for part.

Repair Quality - 2.5/5.0 -

The job is not yet finished. Waiting for a part.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I’m really glad that you all helped me out with my problems and I really do appreciate that Thank you very much.

Likely to Recommend - 4.0/5.0 -

They do great work just can’t control parts arrival.

Repair Quality - 4.0/5.0 -

You all did a wonderful job but it just took the parts too long to arrive.

Customer Service - 5.0/5.0 -

Awesome

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

The repair to the bumper was fine, but it looked like more scratches and dings were found around the car that were not there prior

Customer Service - 5.0/5.0 -

Reasonable accommodations were made to pull ahead the repairs and return my vehicle

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good service—and above all, the exceptional attention and updates regarding the status of my vehicle provided by Ms. Jessica. Everything was very professional, but I give a special rating of 11 out of 10 to Ms. Jessica.

My Experience - 5.0/5.0 -

I appreciate the courtesy that was shown to me. They really took good care of me and my car. I recommend Caliber to all who want good service and a job well done to their car

My Experience - 5.0/5.0 -

Great staff! Polite & professional Cameron was the best.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great team. Professional and very communicative

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

They did a good job overall.

Repair Quality - 4.5/5.0 -

They did a good job and let us know where the were in the process.

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Friendly, regular/frequent updates, good repair work

My Experience - 5.0/5.0 -

Staff did an excellent job returning my truck to normal l.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Shop did very good work

Customer Service - 5.0/5.0 -

Staff was very friendly

Returned Clean

My Experience - 5.0/5.0 -

Both female receptionist were very attentive and concerned about my car and if the condition was fixed right and what could be done, they made sure I got me a rental car and text me every other day on the progress of my car. I always love going to Lee Caliber when I get my car fixed thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Jessica Smalley was great with relaying information

Returned Clean

My Experience - 5.0/5.0 -

ABSOLUTELY HAPPY WITH EVERYTHING!

My Experience - 5.0/5.0 -

Thank's so much