Caliber - Mentor
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The guys there are amazing! They made the process smooth from start to finish! I had my vehicle back in less than a weeks time. Brendan and Shawn were absolutely amazing. Very professional, empathetic, and welcoming! Although i pray that i never have to use there services again lol I 100% recommend them 20/10!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brendan, my first point of contact, was beyond professional and efficient. Shawn was extremely informative and reassuring. Shawn made sure I was informed and satisfied with the job.
Customer Service - 5.0/5.0 -
See previous comment.
Returned Clean
My Experience - 5.0/5.0 -
Best place to get get your car repaired. The front desk man is superb at his job. My car looked brand new. The detailer did above and beyond. Will be telling all my friends about the professionalism. Thank you for all the textes keeping informed on the progress. Thank you. 5 stars!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful, so professional from the front desk person, who is the Best. They texted and kept me updated on my car. It looks like new. The detailer did an amazing job. Best place around
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly, respectful, reliable and a relaxed atmosphere.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer care
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was by far the best autobody experience we’ve had. Brand new facility in Mentor, amazing service, quality and customer preference!! Shawn and his team (desk and technician) were so welcoming and friendly. Thank you!!!
Likely to Recommend - 5.0/5.0 -
We’ll be back for any future auto body work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Above and beyond! Amazing work!
Customer Service - 5.0/5.0 -
Thank you for everything! You all were amazing to work with! The extra touch ups and the detailing were a pleasant surprise! I will highly recommend you to anyone. Thanks again for a wonderful and pleasant experience!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brendan and Shawn were super helpful and accommodating
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Line of communication was always open. I knew every step that was going on with my car and the repair process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work!! I am very happy with the work.
Customer Service - 5.0/5.0 -
Effective and efficient service, very satisfied.
Returned Clean
My Experience - 5.0/5.0 -
Thank you and great job on repairing my Civic. It looks completely new! Sean and Brandon were the epitome of professionalism, keeping me informed during every step of the process. They made the unfortunate experience of being hit from behind less painful. I am currently recommending them to my neighbor as I am sure they will provide the utmost in customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brendan and Sean were friendly and professional. I received timely updates and my car was ready sooner than expected. Thank you to the entire staff, my car looks beautiful! I will recommend Calibur Collision to my friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I highly recommend them!!!!
Repair Quality - 5.0/5.0 -
I am so incredibly happy with how my car turned out!!
Customer Service - 5.0/5.0 -
Brenden and Shawn kept me informed throughout the whole process.
Returned Clean
My Experience - 5.0/5.0 -
Friendly, courteous, informative and above all professsional. Very pleased with results. Finished repairs well ahead of schedule. Explained all the work done and answered some questions I had. Thanks to all.