Caliber - Mentor

5.0 (296reviews)
99%
7515 Tyler Blvd,  Mentor,  OH  44060

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (296)

My Experience

Everyone at Caliber was very kind, thorough in explaining everything to me that needed repaired on my car, and made an otherwise inconvenient experience turn out to be relatively pleasant. They not only fixed my car but detailed it and cleaned it up which was a great surprise too! Lastly, I enjoyed talking with Brendan at the front desk each time I came in. He was very kind and made me laugh! Thank you all.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Speedy and friendly service made my experience great! Drop and pick up was a breeze and my repair was done quickly and is flawless.

Likely to Recommend

Repair Quality

Fast, friendly service. Work was completed quickly and is spotless.

Customer Service

Returned Clean

Likely to Recommend

dirty car, flat tire, spare not put back,

Repair Quality

the spare tire was just left in the truck sitting there, It was not put back in place. Im not sure why the spare was even taken out. The right back driver side tire was flat the next day and not sure if that had anything to do with the spare tire. They said the car was getting a detail. The windshield was left dirty and greasy all well dust over the dashboard.

Customer Service

they barely contacted me to let me know what is going on with the car.

Returned Clean

My Experience

Communication, professionalism, and service was awesome

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

With pleasure

Repair Quality

Car looks great very good job

Customer Service

Great experience

Returned Clean

My Experience

The repairs look as if nothing ever happened to the car. I appreciate the text messages during the repair and the quote was accurate.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair process was extremely easy, amazing work, and great staff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car was completed ahead of schedule and looks amazing!! Although I was thrilled with the service - I hope I don’t need it anytime soon 😉

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All of the employees that I dealt with were knowledgeable and extremely polite. I would definitely recommend them to anyone that would ask.

Likely to Recommend

I would definitely recommend Caliber to a friend or colleague.

Repair Quality

I was very satisfied with the work that Caliber completed on my truck. All of the employees were courteous and a pleasure to work with.

Customer Service

Excellent customer service from everyone that I dealt with at Caliber.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Every single person I had contact with were very kind, helpful and professional. The communication was superb and I really appreciate that. I feel the repairs were done in a reasonable timely manner.

My Experience

You guys do good job

My Experience

Your work is always top notch with a friendly demeanor that makes a painful situation pleasant. Especially appreciated the detailed update texts.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

10/10 to Malcolm and Brandon (ahhh, I believe that’s his name - the best front desk man)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber Collision was one of the best experiences in dealing with an auto body shop. From the first time I dropped my car off, I met Brenden, very personable and he explained everything to me. They called the rental place and they met me there. They were very efficient and Shawn the General Manager also came out to talk with me. They estimated that it would take about 10 days and they kept me informed the whole time. When I picked up my car today it looked liked nothing ever happened. I thank them for their service from the front door, to the people who repaired it, and the detailer… they were incredible. I highly recommend Caliber Collision.

Likely to Recommend

Repair Quality

The repair on my car was wonderful! You would never have known anything was wrong with it! The people at Caliber were terrific. They kept me informed the whole time!

Customer Service

They were incredible!

Likely to Recommend

Repair Quality

Customer Service