Caliber - Mesa - Gateway

4.7 (3,912reviews)
93%
6419 S Sossaman Rd,  Mesa,  AZ  85212

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,912)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great timely work and communication, thanks!

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone at Caliber Collision was very courteous and professional. I would highly recommend this company!

Likely to Recommend

I will Highly recommend .

Repair Quality

Customer Service

Front desk clerk has issues with patience . Need to improve on ustomer service skills .

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Looks great!

Customer Service

While the interaction while communicating was okay, there was a lot of disconnect. First, I called bcuz my insurer said they submitted info. I talked to a man who then went to cfer call to set appt and it went to a vmail so I left a msg and never did receive a call back. I called again they said another company for dent repair was going to handle us and gave me a phone #. I called, the company came out next day, gave us a rough quote of time and cost, said Caliber would be in touch. No call for a few days. We call the dent repair company, who said we we should have heard From someone soon, but no call ever came. So it was a few dats before we heard feom caliber again. Once reconnected, all went smooth and everyone was friendly, courteous and professional.

Returned Clean

My Experience

Was extremely happy with the customer service the twice weekly updates were very much appreciated.

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Repair Quality

Customer Service

Returned Clean

My Experience

This is the second time I’ve had the pleasure of using Caliby. The staff is excellent and so very helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very courteous

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Repairs were pretty awesome and almost like new!!

Customer Service

Returned Clean

My Experience

Everyone was so friendly. It actually made my day. Something that was so fustrating to do was made very easy by the staff. Thank you

Likely to Recommend

Repair Quality

Great service

Customer Service

Super customer service

Returned Clean

My Experience

I would just suggest ironing out the communication with Enterprise. When I dropped off my car, I had to wait more than an hour past the appointment time for the rental car. I viewed this as the responsibility of Enterprise, and I had a lot of free time that day and didn't stress out, but someone else might get mad at Caliber.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

My Experience

It was great experience with caliber collision. The car was properly repaired and washed on time and they kept me upto date throughout the repair process thru text msgs and calls.

My Experience

My experience was great! Staff is super courteous and efficient. It’s nice to have geico and enterprise in the building so everything gets taken care of at once. I will definitely use CC in the future and recommend to friends.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My second repair with Caliber; i apprethe constant repair updates and quality workmanship!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean