Caliber - Mission Viejo
In operation 29 years, 28 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
John was awesome. Friendly, professional and kept me informed. Made the entire process easy and painless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing would do it again! Thank you guys
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The associate that helped me was very kind and easy to work with from the start. I think his name was Evan. Very pleased with the service at this location, and will recommend to others as well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Made my car look great again.
Customer Service - 5.0/5.0 -
Evan was the tech that I dealt with the entire time. He was kind, understanding and very easy to talk to.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Excellent customer service. John was pleasent, thorough and followed up.
Likely to Recommend - 2.0/5.0 -
In my opinion, I would recommend they go to get quotes from other shops because I was astounded by how expensive the repair was given the level of damage.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The quality of work and the service was excellent! My only complaint was Caliber Collision left me with an empty gas tank.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very happy. Staff were very helpful and friendly.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Zac is outstanding
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for helping me and doing a perfect job.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John is a great asset to your Org. The work performed perfectly
Likely to Recommend - 5.0/5.0 -
This survey is too long That is my only complaint
Repair Quality - 5.0/5.0 -
The service and the repair from start to finish was excellent
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did a great job!
Repair Quality - 5.0/5.0 -
My car looks great.
Customer Service - 5.0/5.0 -
Zach was great! He arranged for a ride so I could pick up my rental car and kept me informed of the repairs status. I appreciated that he made the experience so easy and stress free. Also, It was thoughtful to be asked if I was ok (I wasn’t injured).
My Experience - 5.0/5.0 -
I was very impressed. Everyone was friendly but professional and the repair job was excellent. They worked with USSA and Enterprise like a well oiled machine.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have no issues
Repair Quality - 5.0/5.0 -
The Cadillac looks great. Service was excellent, good people
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service. Very polite staff