Caliber - Mission Viejo
In operation 29 years, 28 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a nice job on it
Customer Service - 5.0/5.0 -
They were efficient and did a good repair in a reasonable length of time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The vehicle looks great. Caliber did a great job. Zach was super helpful and they were able to finish the repairs a week early!! Highly recommend Caliber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys are amazing and did such a great job
Customer Service - 5.0/5.0 -
Zach was great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My cause holder went above and beyond to assure me that my car was in good hands. He answered my call if I had questions and got the job done faster then expected. My car was returned like it was brand new. Very happy with the over all experience.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They did a really good job on the repair however, they ended up to be another dent on my car that I need to take back and get repaired by them. The dent was obtained while at their shop. But they said they would fix it for free. I just have to take my car back, which is an inconvenience.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
John was amazing!! He kept me well informed and the repairs were completed in very quick and impressive time. I highly recommend caliber.
Likely to Recommend - 5.0/5.0 -
I am amazed at the professionalism, work and timeliness.
Repair Quality - 5.0/5.0 -
My technician John was great! He keep me well informed of the service and the repairs were done in record time allowing me to have my vehicle for a very important event I can not recommend Caliber enough. Thank you.
Customer Service - 5.0/5.0 -
I am extremely satisfied.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Zach is professional, knowledgeable, informative and follows up early and appropriately often. He accommodated our needs to perfection. And if we need help in the future, we would work only with Zach.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My service advisor John was absolute perfection. He was professional, informative, and went to extraordinary lengths to accommodate. I would 100% recommend caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service! They repaired my car even sooner than the estimated time. Fast, efficient, and highly recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Zack did a great job. Great communication throughout the process and went above and beyond to make sure we had a great experience.
Customer Service - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
totally satisfied
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, helpful, supportive