Caliber - Mission Viejo
In operation 29 years, 28 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone professional and quick to answer my questions. Repair done in in a reasonably short time. Car clean and washed when I picked up. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was extremely pleased to hear the almost daily report of the repair work that was being done on my car. It was very, very satisfying.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Hello Caliber Collison, Baldemar was extremely helpful, attentive and kept us fully informed through the process. My truck looks great. Job well done. Thanks for all the help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I won't really know anything until I drive it for a while to see how the car holds up. I asked if I should empty the trunk and I was told no, but when we got it all that was in the back was thrown all over the back seat. Everyone that was on the case was very nice.
Likely to Recommend - 5.0/5.0 -
“Overall, the repair service and communication were good. The staff was professional and helpful, although the vehicle could have been cleaner when returned.
Repair Quality - 5.0/5.0 -
The people working there were very kind, and Baldemar has been very helpful. I’m happy because my car looks great now.
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
made it easy and keeper me informed as the processes continued
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything from Teresa’s on the phone to John as my service advisor was A plus
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Teresa and john were A plus
My Experience - 5.0/5.0 -
The repair looks perfect. The repair status has been updated almost every day and communication was excellent.
My Experience - 5.0/5.0 -
As always the team at Caliber did an outstanding job, with amazing customer service. Thank You!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone from the first call letting me know the claim was received from AAA, dropping the vehicle and speaking with John, the crew working in the car (the painter was fantastic) , and installing the strike plate. The vehicle is as good as new. Fantastic job!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional , knowledgeable and honest with repair times .. kept me updated and completed before the actual date !! My car looks brand new