Caliber - Mission Viejo
In operation 29 years, 28 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I brought this vehicle based on the recommendations of Travelers. I originally had a repair shop identified which I used previously for another Infiniti. Bad decision
Repair Quality - 2.0/5.0 -
Paint did not match. Needed to have the repair center repaint the vehicle.
Customer Service - 4.5/5.0 -
Customer service was wonderful. We were continually updated on the repairs progress. We returned the vehicle without issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Keep up the great work!
My Experience - 5.0/5.0 -
Our service advisor, Baldemar Guzman, was superb. He put together a plan to get my car back in a week and delivered as requested. Regular updates from Baldemar gave me confidence the process would be completed. A great service experience!💪
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service representative John was professional, very Nice and very helpful and he made everything smooth and easy
Likely to Recommend - 5.0/5.0 -
Yes, I would recommend this place to my friend, colleague or relatives. A very professional place.
Repair Quality - 5.0/5.0 -
I have nothing to complain. The car was fixed on time. It's clean and looks like new again. John Blattner's nice. He updated the progress every week until the car was fixed.
Customer Service - 5.0/5.0 -
The progress of filling out the paper work for drop-off and pick-up was quick.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Nothing but glowing remarks from me.
Repair Quality - 5.0/5.0 -
I literally cannot think of anything to complain about. Thank you.
Customer Service - 5.0/5.0 -
Receptionist was responsive, courteous and professional.
My Experience - 5.0/5.0 -
Was kept in the loop with the process and the vehicle was finished before the promise date/time. Straight professionals and would highly recommend. Thank you to John who assisted us in each step of the process. Truly a great staff and great to deal with. Thank you! Jared
My Experience - 5.0/5.0 -
Great communication. Car looks great, thank you!!
My Experience - 5.0/5.0 -
Great job, Thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Mr Balzeder was amazing. He kept me updated on everything and got my car ready one week earlier.
My Experience - 5.0/5.0 -
Using after market material! But Zack was great, he did great job, great communication , receiving and delivering the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My Caliber experience was superb. I especially liked all the updates on the repair process. John Blattner is very professional and responsible , he made me feel confident that my vehicle is being repaired at the right place. Thank you Caliber team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision has been extremely helpful in responding and servicing my vehicle. Level of professionalism is outstanding 👏