Caliber - Mundelein
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks so much better than it did before I brought it in. Thank you!
Customer Service - 5.0/5.0 -
Everyone was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already recommended
Repair Quality - 5.0/5.0 -
Excellent communication and status updates. A compassionate and caring team.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great service
Customer Service - 5.0/5.0 -
great service
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
My truck still have sime scratches from the branch tree That you guys didn’t repair and I spoked w the collision representative and he said alredy send a email to the manager in Mundelein and I didn’t get any response yet
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m fully satisfied with the repair. My car had significant hail damage and it was completely restored to perfect condition. Communication throughout the process was excellent, especially from Aidan, who kept me updated every step of the way. Great experience overall.
My Experience - 5.0/5.0 -
Was treated very well upon arrival, the repair was done and couldn't even see that there was any damaged. Staff was very professional and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was greeted with a family face and the the person to asset the damage came right out and stated what had to be done. When I picked up my car it was as if nothing happened, it looked that good
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone at Caliber was great to deal with! I’m happy with my car repair and if I ever need repairs in the future, I’ll definitely give you a call! Thank you!
My Experience - 5.0/5.0 -
Outstanding receptionist! Good communication throughout. Very happy with the repair, it looks beautiful!
My Experience - 5.0/5.0 -
Very satisfied it’s like anew car thxs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car was returned in immaculate condition. I really appreciate that.Thanks for the communication during the process.
Likely to Recommend - 5.0/5.0 -
I was very happy with the local branch. Working with the national company was a little more difficult.
Repair Quality - 5.0/5.0 -
Nice job- car looks great
Customer Service - 5.0/5.0 -
Good communication, easy to deal with, answer answered all questions
Returned Clean
My Experience - 5.0/5.0 -
Matt was incredibly helpful from the start through the end of the repair. Kept us informed of everything with insurance Ace made the entire process extremely smooth from start to finish. The car looks perfect and the having interior detailed was an awesome bonus. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredibly easy process from start to finish
Customer Service - 5.0/5.0 -
Matt was / is incredible. Kept me in the loop through the process, explained each step
My Experience - 5.0/5.0 -
Car looks great. Only thing I would suggest is a little better communication when the car is done to explain what you did instead of just giving a bill of materials and labor
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Overall a good experience. Several things, No one went over the repair with me showing what was done, just gave me a BOM and labor. Since I got home, I have noticed that there is a thin white line on the door between the door and frame where it appears it was primed and not finish coated
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys always do a great job, I’ll never take my car anywhere else
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff did a great job in an extremely timely manner. I would not hesitate to recommend you to others.
My Experience - 5.0/5.0 -
Thank you so much, for your great service. All your a great team.