Caliber - Mundelein
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very satisfied it’s like anew car thxs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car was returned in immaculate condition. I really appreciate that.Thanks for the communication during the process.
Likely to Recommend - 5.0/5.0 -
I was very happy with the local branch. Working with the national company was a little more difficult.
Repair Quality - 5.0/5.0 -
Nice job- car looks great
Customer Service - 5.0/5.0 -
Good communication, easy to deal with, answer answered all questions
Returned Clean
My Experience - 5.0/5.0 -
Matt was incredibly helpful from the start through the end of the repair. Kept us informed of everything with insurance Ace made the entire process extremely smooth from start to finish. The car looks perfect and the having interior detailed was an awesome bonus. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredibly easy process from start to finish
Customer Service - 5.0/5.0 -
Matt was / is incredible. Kept me in the loop through the process, explained each step
My Experience - 5.0/5.0 -
Car looks great. Only thing I would suggest is a little better communication when the car is done to explain what you did instead of just giving a bill of materials and labor
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Overall a good experience. Several things, No one went over the repair with me showing what was done, just gave me a BOM and labor. Since I got home, I have noticed that there is a thin white line on the door between the door and frame where it appears it was primed and not finish coated
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys always do a great job, I’ll never take my car anywhere else
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff did a great job in an extremely timely manner. I would not hesitate to recommend you to others.
My Experience - 5.0/5.0 -
Thank you so much, for your great service. All your a great team.
My Experience - 5.0/5.0 -
Appreciate the car detailing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks absolutely as good as new. caliber handled the insurance for me and got the work done ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new - car actually rides smoother now than before the collision
Customer Service - 5.0/5.0 -
Car done in much less time than estimated
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
I never received a call to even explain what was going to happen. I just got text messages with very vague information
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly service. Everything that needed to happen and how things would go was explained throughly. Seamlessly handling with insurance. Truck looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks perfect
Customer Service - 5.0/5.0 -
Everyone was nice and explained things well
Returned Clean
My Experience - 5.0/5.0 -
I was happy with how I was treated in the office. I was impressed with the communication via text as my car was being repaired sharing the stages it was being repaired. The workmanship on the repair was excellent. What blew my mind was when I got in my car, which a little bit rowdy over the winter as I do a lot of driving, was immaculate and had the scent of a new car. It was amazing. I would recommend them in a heartbeat!