Caliber - Murfreesboro - Church St

4.8 (1,942reviews)
98%
2044 South Church St,  Murfreesboro,  TN  37130

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,942)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless communication, and timely repairs. Many highlighted the professionalism and friendliness of the entire team, from front desk staff to technicians. Repair quality was frequently described as flawless, with vehicles returned looking brand new and paint matching perfectly. Regular text and phone updates throughout the repair process were widely appreciated, with many noting they were proactively kept informed at every stage. Numerous customers were pleasantly surprised when their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional communication gaps, quality control issues at pickup, and delays — all mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to friends and family.
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"... had a great experience at Caliber Collision. The staff was incredibly kind, professional, and knowledgeable when it came to my car and the repairs it needed. ..." Read more
"... condition. I'm not sure who signed off on the repairs, but this level of workmanship is unacceptable. This isn't an inexpensive vehicle—we're talking ..." Read more
"... staff and technicians at Caliber Collision, do an outstanding job of customer service and excellent repairs! Not only is my truck as good as new, but you returned ..." Read more
"Repair took significantly longer than expected. Communication was poor. I had to reach out for updates. Updates provided ..." Read more
"The staff are amazing. So kind and professional. The work was exceptional and the turnaround time amazing. I have already recommended ..." Read more
"A week early."
"Vehicle was done earlier than expected and repairs were great."
"Delayed multiple times. By weeks."
"I believe it was ready two days ahead of schedule!"
"... COLLISION was absolutely a great one. Job well done! I got my car back within two weeks. A week earlier than expected. Thank you" Read more
"Repair took significantly longer than expected. Communication was poor. I had to reach out for updates. Updates provided by text were no accurate. Received ..." Read more
"Consistent, informative, friendly communication throughout the entire process."
"Continuous communication along the way great staff great quality work"
"The office communicated effectively and I always knew the status of my repair."
"Communication was poor with not following thru with promised communications"

My Experience

Very professional team and excellent job done.

Likely to Recommend

Repair Quality

Perfect job.

Customer Service

Returned Clean

My Experience

Everyone went above and beyond to be pleasant and my car repair couldn’t have been done better!!

Likely to Recommend

Repair Quality

They did a great job and did it in record time.

Customer Service

Everyone was friendly and knowledgeable

Returned Clean

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Great service

Repair Quality

Everything was great good service very helpful

Customer Service

Very nice people

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Repair Quality

Customer Service

My Experience

Michelle and Sabrina were both very helpful and very patient

Likely to Recommend

Repair Quality

Very helpful, patient, friendly ladies.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Did work needed as required.

Customer Service

Kristin and David were very helpful.

My Experience

I gave my Honda to them not expecting it to come out amazing. When I got my car back, it looked good as new and I was so excited about it!

Likely to Recommend

Repair Quality

Took in my car when it was very damaged on the rear and when I got it back she was back to beautiful and the customer service was very good too

Customer Service

The customer service was very nice! I got taken care of immediately and smoothly. They are super nice as well which made it easy

Returned Clean

My Experience

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Repair Quality

Customer Service

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My Experience

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Repair Quality

Customer Service

My Experience

Excellent service

My Experience

Very satisfied with the work and effort Caliber put into working with my insurance company and repairing my vehicle.

Likely to Recommend

Repair Quality

I was very impressed with Calibers service from day one of getting an estimate to them working with my insurance company to do the right thing getting my vehicle repaired. I would highly recommend them!

Customer Service

Service was exceptional!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Repair done in reasonable time frame and appreciate the interior cleaning.

Customer Service

Returned Clean

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Repair Quality

Great customer service and very friendly staff at Caliber Collision

Customer Service

My Experience

Everyone was so nice and professional. They made sure we understood what was happening and when they would be finished repairing our car. Great work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean