Caliber - Murfreesboro - Church St
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was great to work with. Professional and very thorough. Impressive.
My Experience - 0.0/5.0 -
There are some runs in the clear coat the side steps weren’t replaced. She asked me about it and I said yes I wanted them replaced or painted. There’s still a dent in the quarter panel.
My Experience - 5.0/5.0 -
The team at Caliber Collision were awesome!!! From the warm welcome when walking in the door assisting to meet my needs. To Sabrina whom did a wonderful job with keeping updated and when picking up my vehicle.
Likely to Recommend - 5.0/5.0 -
I’d highly recommend the Murfreesboro branch as a staff was outstanding welcoming, inviting and exceeded my expectations
Repair Quality - 5.0/5.0 -
The staff at caliber collision of Murfreesboro that are outstanding job very welcoming and inviting environment extremely helpful in all aspects of their duties. Think they exceeded above and beyond I would highly recommend Calebra collision to anybody going forward.
Customer Service - 5.0/5.0 -
Extremely satisfied with the customer service went above and beyond
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Keep us informed during the entire process, work was great.
Customer Service - 4.5/5.0 -
Great communication throughout.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
LOVE this shop, team and overall Service was perfect
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I went to pick up my truck on Thursday afternoon after being told it was ready. When I arrived, I paid the bill and signed all the paperwork. The store manager then walked outside with me to inspect the truck. Immediately, I noticed that the body panel gaps were completely off, the taillight was sticking out, and one of the brackets behind the panel was still bent and had not been replaced. The store manager acknowledged the issues and told me to come back on Monday so they could adjust the panel gaps and address everything else that needed to be corrected. I am extremely disappointed that the vehicle was approved for delivery in this condition. I'm not sure who signed off on the repairs, but this level of workmanship is unacceptable. This isn't an inexpensive vehicle—we're talking about a $60,000+ 2025 Toyota Tundra. A customer should never have to return because obvious repairs were overlooked before the vehicle was released. Now I have to take another day off work because of mistakes that should have been caught before I was called to pick up my truck. This has been a very frustrating experience, and I expected much better quality control and customer service.
My Experience - 5.0/5.0 -
Everyone was very courteous and very helpful through the whole process. They kept me updated every step of the way. I would recommend them to anyone who needed to have their car fixed..
Likely to Recommend - 5.0/5.0 -
Friendly, reliable and knowledgeable staff with quality workmanship
Repair Quality - 5.0/5.0 -
Everything looked as good as new.
Customer Service - 5.0/5.0 -
Friendly staff and very knowledgeable and helpful at every step of the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Justin was very knowledgeable and attentive! He explained the process very well and the job was completed ahead of schedule. Very satisfied with his service!
Likely to Recommend - 4.5/5.0 -
The service was great. I assume the bad install leading to scrape guard damage was just a fluke.
Repair Quality - 4.0/5.0 -
The bumper and hood were both replaced and looked great. 2 days after getting the car back, the scrape guard underneath came loose and now needs to be replaced. It appeared that it was not installed/secured properly into the bottom of the bumper. I left a message on Sunday evening after it happened and Caliber Collision called Monday morning and were very receptive and willing to schedule an appointment to fix the damage.
Customer Service - 5.0/5.0 -
Customer service was fantastic. Very nice and easygoing.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work and my car is like new again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Do great work.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Michelle and Justin did a fantastic job. From the drop off to the final pick up, The team was incredibly professional and efficient. They worked seamlessly with the insurance company / rental agency which saved me a ton of hassle. They even finished the job on time / ahead of schedule if you want honest service and high-quality repairs, this is the place to go.