Caliber - Murfreesboro
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Loved the follow up text. They were polite and precise
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great costumer service and work quality is top notch.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
We had used them before and had been pleased. This time just seemed to take too long.
Repair Quality - 4.0/5.0 -
I'm sure the quality of the work is fine. Just wasn't happy with the cleanliness of my car.
Customer Service - 3.0/5.0 -
I think we should have had it back sooner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was extremely polite and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
All contents from interior of the vehicle were cleared out somewhere between the accident site and return of the vehicle. Even the car seat covers. The towing company says they have cameras and noone entered the vehicle. Caliber says they have pictures of the interior when the truck arrived. I can understand a few CD's missing, and an umbrella and maybe even the floor mats removed (although they were just thrown in the bed of the truck). But to physically take off and steal the seat covers is pretty low. Also missing a brand new spool of fishing line. Guess I should have known better than to trust a towing, collision or insurance company.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick service and nice people that all that needs to be say
My Experience - 5.0/5.0 -
The staff is efficient and friendly. The repairs were done well. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job ! Very efficient and kept me informed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mary Beth earned a perfect score.
Customer Service - 5.0/5.0 -
Mary Beth earned a perfect score
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
There is a ripple & run in the paint job! 2 lug nuts fell off the tire they worked on w/i a day. Not too happy right now
Customer Service - 4.5/5.0 -
Eric did a good job communicating once we got the proper phone #s. Like the text updates
Returned Clean
My Experience - 5.0/5.0 -
Eric was awesome at keeping me up to date on what was happening with my car. And the girls at the front desk we very welcoming
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Ms. Mary-Beth worked diligently and always kept me informed on the progress of my vehicle. The mechanics did a great job as well! Overall, the environment was nice and welcoming!